Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Publications
Timeline
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Lauren Nicole El Dahdah

Katy

Summary

Pharmacist and Regional MTM Leader with a proven track record in clinical program development, team leadership, performance coaching, and innovation. Recognized by Walgreens for strategic impact in MTM advancement and clinical education. Selected for HBA membership and driven to shape patient-centered, compliant, and growth-minded pharmacy teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional MTM Lead, Region 24

Walgreens Pharmacy
07.2023 - Current
  • Selected as Regional MTM Lead for Region 24 due to excellence in execution and education.
  • Designed Area 2 MTM Action Plan to improve regional MTM completion, accountability, and training.
  • Delivered monthly clinical presentations on high-priority therapeutic topics to elevate MTM performance, such as deprescribing in older adults, optimizing hypertension management, evaluating statin therapy, and advancing preventative care initiatives. Presented findings and guidance during regional leadership calls.
  • Collaborated with regional and district leaders to analyze trends, track progress, and share best practices.


Pharmacist in Charge

Walgreens Pharmacy
06.2020 - Current
  • Lead and mentor pharmacy team of 1 pharmacist, 4 senior technicians, 2 technician trainees, and 2 graduate interns.
  • Coordinate hiring, onboarding, and development for new pharmacists across the Houston area.
  • Panelist for new pharmacist interviews; assist in the evaluation and selection process of new hires across the area.
  • Consistently exceed vaccine uptake in the store by using innovative measures to talk to patients about vaccine importance.
  • Actively precept pharmacy students from multiple institutions across the U.S., offering advanced experiential learning opportunities in clinical and retail pharmacy practice.
  • Selected to lead pharmacy grad intern orientation sessions and coordinate the onboarding process.
  • Spearheaded training and operational support during the Bay City merger and buyout to ensure seamless pharmacy transition and team upskilling.

MTM Consultant Pharmacist

Aspen RX
01.2020 - 01.2022
  • Delivered CMRs and targeted interventions while supporting the 2020 Texas market expansion.
  • Partnered with software developers to enhance MTM app functionality and pharmacist experience.

Staff Pharmacist

Walgreens Pharmacy
06.2018 - 06.2020
  • Trained in complex non-sterile compounding; provided immunization and MTM services.

Education

Doctor of Pharmacy (Pharm.D.) -

University of Houston College of Pharmacy
Houston, TX
05.2018

Bachelor of Science - Psychology, Biology

University of Houston
Houston, TX
01.2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Verbal communication
  • Problem resolution

Certification

  • Texas Licensed Pharmacist & Preceptor
  • APhA Immunization Delivery Certified
  • Non-Sterile Compounding Certified
  • CPR/AED – AHA & Red Cross
  • IHI Open School for Health Professions (Patient Safety)

Awards

  • Selected Member, Healthcare Businesswomen’s Association (HBA) – Houston Chapter, Walgreens Sponsored, Rho Chi Academic Honor Society Elected President, University of Houston College of Pharmacy, 2016, - Tier One Scholar
  • Honors College Scholar, Dean’s List: All Undergraduate & All Pharmacy School Semesters

Affiliations

  • Healthcare Businesswomen’s Association (HBA) – Member, Houston Chapter, Selected by Walgreens
  • Rho Chi Society – President, University of Houston College of Pharmacy (2016)
  • Phi Delta Chi Pharmacy Fraternity – Vice President, Fall 2014 Pledge Class
  • APhA-ASP – Active Member

Publications

  • Undergraduate Research Assistant
  • University of Houston College of Pharmacy – May 2014
  • Project: Gravin Scaffolding Protein in Cardiovascular Disease
  • Advisor: Dr. Bradley K. McConnell, PhD, FAHA
  • Publication:
  • Balise, S. and Tolat, L. “Cefepime-Induced Encephalopathy: Natural Course and Symptoms of Two Patients.” Int'l Journal of Drug Research and Technology, Vol. 7(3), 2017: 107–111.

Timeline

Regional MTM Lead, Region 24

Walgreens Pharmacy
07.2023 - Current

Pharmacist in Charge

Walgreens Pharmacy
06.2020 - Current

MTM Consultant Pharmacist

Aspen RX
01.2020 - 01.2022

Staff Pharmacist

Walgreens Pharmacy
06.2018 - 06.2020

Bachelor of Science - Psychology, Biology

University of Houston

Doctor of Pharmacy (Pharm.D.) -

University of Houston College of Pharmacy