Lauren Olson
St. Louis,MO
Summary
While in customer service and hospitality, I excelled at Eleven Eleven Mississippi by enhancing guest satisfaction and streamlining table turnover. My proactive approach and interactive communication skills significantly improved dining experiences. Skilled in food safety practices, I ensured a clean and welcoming environment, contributing to a notable increase in repeat clientele.
Overview
1
1
year of professional experience
Work History
Busser
Eleven Eleven Mississippi
St. Louis, MO
08.2024 - Current
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Restaurant Hostess
Circle 7 Ranch
St. Louis, MO
05.2024 - 08.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Balanced cash register at end of shift according to established procedures.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Ursuline Academy
St. Louis04-2026
Skills
- Customer service expertise
- Hospitality service expertise
- Positive and professional
- Interactive communication skills
- Strong client relations
- Food safety practices
Accomplishments
- Winning NCA state with my high school cheer team
- NHS
- Straight A program
Affiliations
- Cross country
- Baking
- Organizing
Timeline
Busser
Eleven Eleven Mississippi
08.2024 - Current
Restaurant Hostess
Circle 7 Ranch
05.2024 - 08.2024
High School Diploma -
Ursuline Academy
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