Lauren Orphan
Saint Hedwig,TX
Summary
Skilled adult inpatient mental health professional. Experience in patient care and therapeutic support. Strong focus on team collaboration, adaptability, and achieving clinical results. Proficient in crisis intervention, and known for empathetic communication, reliability, and ability to thrive in dynamic healthcare environments. Additionally holds years of experience as a paraprofessional and substitute teacher with familiarity in educational support. Adept at fostering academic achievement and promoting inclusive learning environments. Over ten years of experience in customer service. Demonstrates strong analytical, and communication, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Cox Health Systems
06.2024 - 07.2025
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Took and monitored vital signs, and managed patient behavior.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Conducted group sessions, fostering positive communication and social skills among patients.
- Supported patients'' daily living needs such as hygiene, nutrition, and mobility for improved overall wellbeing.
Elementary Paraprofessional
Republic Schools
08.2023 - 05.2024
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided individualized reading, writing and math instruction to support student development.
- Supervised students on field trips for safety and proper behavior in public settings.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Paraprofessional Substitute
Penmac Education Staffing
08.2022 - 05.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Implemented classroom management techniques to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Substitute Teacher
Penmac Education Staffing
08.2021 - 08.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas.
- Provided support during classes, group lessons and classroom activities.
Education
Bachelor of Science - Double Major in English/Writing And Psychology
Drury University
Springfield, MO05.2023
Skills
- Dependable and responsible
- Time Management
- Direct patient care
- Attention to detail
- Behavior Monitoring/Management
- Clear Communication
- De-escalation techniques
- Building Rapport and Trust
- Clinical documentation
- Developmental disabilities support
- Care team collaboration
- Critical thinking
- Customer service
- Active listening
- Data entry
- Microsoft Office Suite
- Problem-solving
Certification
Substitute Teacher Certification through DESE
American Heart Association BLS certification valid through 8/31/26
Timeline
Psychiatric Technician
Cox Health Systems
06.2024 - 07.2025
Elementary Paraprofessional
Republic Schools
08.2023 - 05.2024
Paraprofessional Substitute
Penmac Education Staffing
08.2022 - 05.2023
Substitute Teacher
Penmac Education Staffing
08.2021 - 08.2022
Bachelor of Science - Double Major in English/Writing And Psychology
Drury University
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