Summary
Overview
Work History
Education
Skills
Accomplishments
Language skills
Timeline
Job-related training
Additional information
Core Competencies
Generic

Lauren Ortiz

Mansfield,TX

Summary

Federal Bureau of Prisons professional with over 13 years of experience supporting executive leadership, coordinating administrative operations, and managing policy-driven programs across multiple institutions. Skilled in executive correspondence, briefing preparation, meeting coordination, and policy interpretation. Known for strong written
communication, organization, and the ability to manage sensitive information while working closely with leadership and
staff to support institutional priorities and operational compliance.

Overview

2027
2027
years of professional experience

Work History

Supervisor of Education

DOJ-FBOP- FMC Carswell
Fort Worth, TX
08.2025 - Current
  • Direct daily operations of institutional education programs while supervising staff and ensuring compliance with Bureau policy and federal regulations.
  • Prepare reports, correspondence, and briefing materials for executive staff and department heads.
  • Coordinate meetings, audits, and program reviews while maintaining accurate documentation and program records.
  • Collaborate with multiple departments to support institutional initiatives and operational goals.
  • Maintain confidentiality while handling sensitive program information and leadership communications.
  • Implemented the first Education Furlough Program at FMC Carswell by establishing a partnership with Tarrant County College. Coordinated program development and approvals, allowing 15 eligible students to attend in-person college courses during the spring semester and expanding post-secondary educational opportunities.

Regional Education Administrator

Western Region
Stockton, CA
01.2022 - 01.2025
  • Provided regional oversight for education and vocational training programs across 15 institutions, ensuring compliance with BOP policy and national program requirements.
  • Assisted institutions with the implementation of academic, vocational, and reentry programming, including GED, ESL, Adult Continuing Education, and evidence-based First Step Act programs.
  • Coordinated regional education funding, program resources, and equipment distribution to support institutional education departments.
  • Delivered training and technical guidance to Supervisors of Education and staff on policy implementation, program development, and program accountability.
  • Participated in regional First Step Act meetings and initiatives, supporting program expansion and staff training across institutions.
  • Served as Acting Associate Warden at FCI Dublin and supported transition operations during the facility closure.
  • Selected as a regional team member responsible for coordinating the inventory and redistribution of education materials, equipment, and supplies from FCI Dublin to other BOP facilities.
  • Selected to serve on the Strategic Planning Committee to lead development of an outdoor park-style space for inmates. Coordinated planning efforts to create a more therapeutic and less institutionalized environment, including outdoor seating and green space designed to support well-being and positive recreation.

Employee Development Manager

MCC San Diego
San Diego, CA
2021 - 2022

• Coordinated staff training initiatives and professional development programs supporting institutional operations.
• Prepared administrative reports and documentation for leadership review and program tracking.
• Facilitated communication between staff and leadership to support institutional priorities and training needs.

Supervisor of Education

MCC San Diego
San Diego
01.2019 - 01.2021
  • Managed daily operations of the education department while supervising staff and overseeing program delivery.
  • Prepared reports, correspondence, and program documentation for executive staff and institutional leadership.
  • Coordinated departmental initiatives and collaborated with other departments to support institutional objectives.
  • Ensured compliance with Bureau policy, program requirements, and institutional procedures.
  • Teacher / Special Education Teacher
  • Federal Bureau of Prisons | 2012 – 2019
  • Delivered instructional programming while maintaining documentation in accordance with federal guidelines and institutional procedures.
  • Maintained detailed records and reporting requirements supporting program accountability and compliance.
  • Worked closely with institutional staff to support educational programming and student progress.

Special Education Teacher

FCI Terminal- MCC New York
Terminal Island
2012 - 2019

• Delivered instructional programming while maintaining documentation in accordance with federal guidelines and
institutional procedures.
• Maintained detailed records and reporting requirements supporting program accountability and compliance.
• Worked closely with institutional staff to support educational programming and student progress.

Education

Master's degree - Reading Specialist, Supervision

New Jersey City University
Jersey City, NJ
05-2008

Bachelor's degree - Elementary Education, Special Education

Holy Family University
Philadelphia, PA
05-2003

Skills

Public Information Officer PIO Training

Completion Date: 2022

Accomplishments

-Rookie of the Year-MCC New York -2013 -

Golden Apple Winner Northeast Region-2014 -Correctional Worker of the Year -FCI Terminal Island 2017

-Supervisor of the Quarter-2020

-Served as trained Public Information Officer (PIO) for MCC San Diego, handling institutional communications and public information responsibilities.

Language skills

English Spoken: Advanced | Written: Advanced | Read: Advanced

Timeline

Supervisor of Education

DOJ-FBOP- FMC Carswell
08.2025 - Current

Regional Education Administrator

Western Region
01.2022 - 01.2025

Supervisor of Education

MCC San Diego
01.2019 - 01.2021

Employee Development Manager

MCC San Diego
2021 - 2022

Special Education Teacher

FCI Terminal- MCC New York
2012 - 2019

Master's degree - Reading Specialist, Supervision

New Jersey City University

Bachelor's degree - Elementary Education, Special Education

Holy Family University

Job-related training

Public Information Officer PIO Training 2022

Additional information

  • -Rookie of the Year-MCC New York -2013 -
  • Golden Apple Winner Northeast Region-2014 -Correctional Worker of the Year -FCI Terminal Island 2017
  • -Supervisor of the Quarter-2020
  • -Served as Public Information Officer (PIO) for MCC San Diego, handling institutional communications and public information responsibilities.
  • WXRO Strategic Planning Committee member oversite over project for open area space.
  • Western Region First Step Act Committee Member, providing executive-level policy guidance and support to regional institutions.

Core Competencies

  • Core Competencies
  • Executive Administrative Support
  • Executive Correspondence and Briefings
  • Policy Interpretation and Compliance
  • Meeting and Project Coordination
  • Strategic Communication
  • Program Oversight and Reporting
  • Confidential Information Management
  • Interdepartmental Collaboration
  • Professional Experience
  • Federal Bureau of Prisons