Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead
Tarantino's
Chicago, IL
08.2019 - 04.2025
Cultivated strong relationships with diverse customers to boost satisfaction and loyalty.
Demonstrated adaptability by efficiently managing multiple tables and orders with precision.
Assisted owners in operational areas, including inventory management and accounting oversight, resulting in an 80% reduction in inventory discrepancy.
Resolved customer concerns promptly, fostering trust and enhancing loyalty.
Social Media Manager
Northeastern Illinois University
Chicago, IL
01.2024 - 01.2025
Coordinated cross-functional collaboration with external partners, managing timelines and deliverables.
Created engaging content for social media platforms, including Twitter, Instagram, Facebook, and LinkedIn.
Adapted project plans to align with evolving priorities and ensure successful outcomes.
Monitored performance metrics while maintaining data accuracy across all platforms.
Manager
I & I State Line Tavern
Danville, IL
08.2011 - 05.2019
Oversaw daily shift management of customer service, quality, and cleanliness standards
Managed maintenance and repair issues by collaborating with ownership.
Facilitated owners in the recruitment of new hires.
Onboarding of new hires, including employee training and development.
Talent Acquisition Coordinator
Denver Presents, Inc.
Denver, CO
05.2013 - 10.2015
Conducted comprehensive screenings of over 100 candidates daily, 25 phone screens a week, 10-15 interviews a week, and 15-20 starts a quarter.
Scheduled final interviews and created offer letters, facilitating a smooth onboarding process for new hires.
Utilized various sourcing methods such as job boards, professional networks, and referrals to identify and attract qualified candidates.
Executive Administrative Assistant
COUNTRY Financial
Danville, IL
12.2009 - 01.2011
Scheduled and booked business trips for the executive to optimize travel logistics.
Managed payroll operations, ensuring timely and accurate compensation.
Handled email and phone communications for office, maintaining professionalism and responsiveness.
Maintained large database of thousands of clients, ensuring data integrity and accessibility.
Education
Bachelor of Arts - Communications, Media, Theatre
Northeastern Illinois University
Associates of Arts and Sciences - Communications and Media Studies
Danville Area Community College
Skills
Project management
Employee onboarding
Vendor management
Data analysis
Content creation
Social media management
Inventory management
Customer relationship management
Organizational skills
Certification
ServSafe Food Protection Manager
BASSET
Animal Justice League-Animal Advocacy
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Social Media Manager
Northeastern Illinois University
01.2024 - 01.2025
Lead
Tarantino's
08.2019 - 04.2025
Talent Acquisition Coordinator
Denver Presents, Inc.
05.2013 - 10.2015
Manager
I & I State Line Tavern
08.2011 - 05.2019
Executive Administrative Assistant
COUNTRY Financial
12.2009 - 01.2011
Bachelor of Arts - Communications, Media, Theatre
Northeastern Illinois University
Associates of Arts and Sciences - Communications and Media Studies