Lauren Passarello
West Chester,PA
Summary
My work history is quite varied. The common denominator in my work experience is that I've always worked with people. It is the thing that makes work meaningful and fulfilling for me, and it is what I truly enjoy.
There is a lengthy gap in my work history, during which time I stayed at home with my three children. Over the course of those seventeen years, I held many rewarding volunteer positions.
Overview
34
34
years of professional experience
Work History
Retail Sales Associate
Terrain at Styers
Glen Mills, PA
09.2023 - Current
- Greeted customers and engaged them in conversation in order to develop a rapport. Maintained relationships with regular customers, providing personalized service.
- Maintained ongoing knowledge of product in order to provide information to customers.
- Operated point-of-sale systems accurately to process payments from customers.
- Utilized merchandising skills in order to attract customers and promote sales.
Team Leader
Complete Transitions Senior Move Management
01.2018 - 04.2021
- Assisted seniors in downsizing the contents of their homes in preparation for transition to a retirement community. This process could take anywhere from several days to several months.
- Compassionately assisted clients in making decisions and in adjusting to the idea of moving to a retirement community. Many times this included partnership with a clients' family.
- Managed a team of women in packing all of our clients’ belongings to prepare for the arrival of a moving company.
- Managed a team of women in unpacking all of our clients' belongings in order to ensure that our clients were completely settled in.
Retail Sales
No 109 Shop
01.2016 - 01.2018
- Greeted customers and assisted them with product selection in a friendly manner while maintaining high levels of customer service satisfaction.
- Monitored stockroom organization; ensured merchandise was properly stored.
Executive Director
Deerfield Senior Services
07.1996 - 05.2001
- Managed all operations of a senior daycare facility including the management of a 2.2 million dollar annual budget.
- Recruited, trained, mentored, evaluated, coached, and managed staff members in order to ensure that our facility provided the best possible care and service to our clients and their families.
- Counseled clients' family members in making decisions regarding in-home care and plans for permanent placement in a long term care facility.
Sales Associate
PHH US Mortgage Corporation
06.1991 - 01.1996
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Arts - Psychology
Dickinson College
Carlisle, PA05.1991
Timeline
Retail Sales Associate
Terrain at Styers
09.2023 - Current
Team Leader
Complete Transitions Senior Move Management
01.2018 - 04.2021
Retail Sales
No 109 Shop
01.2016 - 01.2018
Executive Director
Deerfield Senior Services
07.1996 - 05.2001
Sales Associate
PHH US Mortgage Corporation
06.1991 - 01.1996
Bachelor of Arts - Psychology
Dickinson College
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