Lauren Patrick
Godley
Summary
Dynamic team leader with experience in optimizing workflow and fostering collaboration. Demonstrated success in training staff, enhancing customer service, and implementing effective operational strategies to achieve business objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Content Creator
HTeaO
Cleburne
09.2024 - Current
- Created engaging social media posts for various platforms to boost brand awareness.
- Researched trending topics to generate relevant content ideas and themes.
- Developed visual content using design tools to enhance audience engagement.
- Developed content strategy to increase social media followers and engagement.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
- Edited videos using Adobe Premiere Pro software according to established standards.
- Created engaging, original content including posts, videos, and graphics tailored to specific platform requirements.
Assistant Manager
HTeaO
Cleburne
03.2024 - Current
- Assisted in daily operations to ensure efficient workflow and customer service.
- Trained new staff on customer service standards and operational procedures.
- Maintained cleanliness and organization of the store environment.
- Collaborated with team members to enhance the overall customer experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Supported marketing initiatives by promoting new product offerings to customers.
- Organized staff schedules to align with peak business hours and events.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Photographer
Myself
Godley
09.2023 - Current
- Edited photos using industry-standard software for optimal presentation.
- Managed client communications to understand their vision and requirements.
- Organized equipment and ensured proper maintenance for photography gear.
- Edit photos using Adobe Photoshop and other software applications.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Utilized filters, edits, and after-effects to enhance photos.
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
- Photographed special events, parties, and portraits.
Team Leader
HTeaO
Lubbock
07.2023 - 08.2024
- Implemented daily checklists to ensure tasks were completed accurately and timely.
- Supported conflict resolution among team members to foster a positive work environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Associate of Arts - Digital Media
Texas State Technical College
Waco, TX12-2025
Skills
- Graphic design
- Content creation
- Video editing
- Team leadership
- Customer service
- Social media posting
- Adobe creative suite
Certification
Cosmetology
Timeline
Social Media Content Creator
HTeaO
09.2024 - Current
Assistant Manager
HTeaO
03.2024 - Current
Photographer
Myself
09.2023 - Current
Team Leader
HTeaO
07.2023 - 08.2024
Associate of Arts - Digital Media
Texas State Technical College