Summary
Overview
Work History
Education
Skills
Career Track
Military Service
Timeline
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Lauren Patzer

Lauren Patzer

Spanaway,WA

Summary

Seasoned System Administrator with 30 years of experience in Information Technology, demonstrating a commitment to excellence through progressive roles and impactful contributions. Proven track record in managing large-scale software deployments, executing complex network buildouts, and enhancing data security measures. Recognized for consistently exceeding expectations and driving operational efficiency in diverse environments. Expertise in leveraging technology to solve challenges and optimize system performance, ensuring seamless user experiences and organizational success.

Overview

2026
2026
years of professional experience

Work History

SYSTEMS ENGINEER

MKS2 Technologies
Tacoma, WA
08.2019 - 01.2026
  • Analyzes security vulnerability reports for actionable items, trends and recommendations
  • Identifies requirements and deficiencies in hardware and software products.
  • Assists in providing technical input to the systems engineering process.
  • Technical support in system architecture, system design, system integration and technical management.
  • Assists in developing and implementing installation plans.
  • Assists in preparation and presentation of systems assurance reviews.

SYSTEMS ADMINISTRATOR

PATZER CONSULTING SERVICES
Tacoma, WA
07.2014 - 07.2019
  • Install/maintain servers, desktops, printer, firewalls, routers, and switches

DESKTOP TECHNICIAN

PROASSURANCE
Houston, TX
12.2007 - 06.2014
  • Provide IT customer service for 700 remote and local users in a WAN environment

NETWORK ADMINISTRATOR

APACHE SERVICES, INC.
Pasadena, TX
04.2009 - 12.2013
  • Maintain Windows 2003/2008 LAN with 15 desktops and 20 laptops including VPN support

PRINT TECHNICIAN

OAO TECHNOLOGIES
Houston, TX
07.2005 - 04.2009
  • Monitor print, tape, and computer room activities for energy client

MIS OPERATIONS MANAGER

MYRON STEVES
Houston, TX
10.2001 - 11.2004
  • Information Resources Strategy and Planning for a 5-person technical staff supporting a 250 user, four node geographically dispersed network featuring Windows servers, Cisco routers and switches
  • Provide technical expertise and change management for assigned programs and projects
  • Information Technology Program Management (SOW, project plan and on-site management)
  • Functional specialist interviews to determine program needs for information systems
  • Daily operations management (budgeting, purchasing, and technical oversight of all MIS projects)

CONSULTING ENGINEER

GENSYM CORPORATION
Houston, TX
10.1999 - 07.2001
  • Technical lead for program development for telecommunications and energy industries specialized software supporting up to 10000 users
  • Provide custom, object-oriented code for LAN and WAN administration using G2, Java
  • Provide technical analysis of custom development and documentation
  • Project management for specialized programs

PROGRAM DEVELOPMENT LEAD

TRW
Belleville, IL
10.1996 - 10.1999
  • Supervise programmers, manage projects to improve services and reduce costs, and manage development of a Y2K issue and documentation tracking system
  • Provide technical direction and advice on web design and development, system architecture, security, hardware and software requirements, and programming issues (Java, HTML and G2)
  • Write implementation plan and additional technical documentation

SENIOR NETWORK ADMINISTRATOR

TRW
  • Management of a Windows NT and HP UNIX LAN software development environment for a medical imaging and communication system with 50 local users and 150 deployed workstations
  • Supervise network administrators and manage NT roll-out campaign upgrading hardware, increasing PC productivity, and lowering frequency and costs of PC support
  • Systems administration for Windows NT servers, SQL Server 6.5, MS Exchange Server 4.0, IIS 3.0, and 50 Windows NT and Windows 95 workstations

PROGRAM MANAGER

United States Air Force
01.1986 - 12.1995
  • NETWORK ADMINISTRATOR - United States Air Force
  • COMPUTER SYSTEMS ANALYST - United States Air Force
  • INFORMATION SYSTEMS OPERATOR - United States Air Force

Education

MASTER OF ARTS - BUSINESS

Fontbonne University
St. Louis, MO

BACHELOR OF SCIENCE - COMPUTING AND INFORMATION SCIENCE

McKendree University
Lebanon, IL

ASSOCIATE OF APPLIED SCIENCE - INFORMATION SYSTEMS MANAGEMENT

Community College of the Air Force
Scott AFB, IL

Skills

  • Network access control
  • Intrusion detection systems
  • Network security management
  • Security solutions
  • Systems installation and configuration
  • Advanced troubleshooting

Career Track

  • Systems Engineer, Full Time, 40, MKS2 Technologies, Tacoma, WA, 08/01/19, 01/01/26, Analyzes security vulnerability reports for actionable items, trends and recommendations, Identifies requirements and deficiencies in hardware and software products., Assists in providing technical input to the systems engineering process., Technical support in system architecture, system design, system integration and technical management., Assists in developing and implementing installation plans., Assists in preparation and presentation of systems assurance reviews.
  • Systems Administrator, Self-Employed/Consultant, Patzer Consulting Services, Tacoma, WA, 07/01/14, 07/01/19, Install/maintain servers, desktops, printer, firewalls, routers, and switches
  • Desktop Technician, Full Time, 40, ProAssurance, Houston, TX, 12/01/07, 06/01/14, Provide IT customer service for 700 remote and local users in a WAN environment
  • Network Administrator, Part-Time/Weekends Only, Apache Services, Inc., Pasadena, TX, 04/01/09, 12/01/13, Maintain Windows 2003/2008 LAN with 15 desktops and 20 laptops including VPN support
  • Print Technician, Full Time, 40, OAO Technologies, Houston, TX, 07/01/05, 04/01/09, Monitor print, tape, and computer room activities for energy client
  • MIS Operations Manager, Full Time, 40, Myron Steves, Houston, TX, 10/01/01, 11/01/04, Information Resources Strategy and Planning for a 5-person technical staff supporting a 250 user, four node geographically dispersed network featuring Windows servers, Cisco routers and switches, Provide technical expertise and change management for assigned programs and projects, Information Technology Program Management (SOW, project plan and on-site management), Functional specialist interviews to determine program needs for information systems, Daily operations management (budgeting, purchasing, and technical oversight of all MIS projects)
  • Consulting Engineer, Full Time, 40, Gensym Corporation, Houston, TX, 10/01/99, 07/01/01, Technical lead for program development for telecommunications and energy industries specialized software supporting up to 10000 users, Provide custom, object-oriented code for LAN and WAN administration using G2, Java, Provide technical analysis of custom development and documentation, Project management for specialized programs
  • Program Development Lead, Full Time, 40, TRW, Belleville, IL, 10/01/96, 10/01/99, Supervise programmers, manage projects to improve services and reduce costs, and manage development of a Y2K issue and documentation tracking system, Provide technical direction and advice on web design and development, system architecture, security, hardware and software requirements, and programming issues (Java, HTML and G2), Write implementation plan and additional technical documentation
  • Senior Network Administrator, Full Time, 40, TRW, Houston, TX, Management of a Windows NT and HP UNIX LAN software development environment for a medical imaging and communication system with 50 local users and 150 deployed workstations, Supervise network administrators and manage NT roll-out campaign upgrading hardware, increasing PC productivity, and lowering frequency and costs of PC support, Systems administration for Windows NT servers, SQL Server 6.5, MS Exchange Server 4.0, IIS 3.0, and 50 Windows NT and Windows 95 workstations

Military Service

1986-1995, Program Manager - United States Air Force, Network Administrator - United States Air Force, Computer Systems Analyst - United States Air Force, Information Systems Operator - United States Air Force

Timeline

SYSTEMS ENGINEER

MKS2 Technologies
08.2019 - 01.2026

SYSTEMS ADMINISTRATOR

PATZER CONSULTING SERVICES
07.2014 - 07.2019

NETWORK ADMINISTRATOR

APACHE SERVICES, INC.
04.2009 - 12.2013

DESKTOP TECHNICIAN

PROASSURANCE
12.2007 - 06.2014

PRINT TECHNICIAN

OAO TECHNOLOGIES
07.2005 - 04.2009

MIS OPERATIONS MANAGER

MYRON STEVES
10.2001 - 11.2004

CONSULTING ENGINEER

GENSYM CORPORATION
10.1999 - 07.2001

PROGRAM DEVELOPMENT LEAD

TRW
10.1996 - 10.1999

PROGRAM MANAGER

United States Air Force
01.1986 - 12.1995

BACHELOR OF SCIENCE - COMPUTING AND INFORMATION SCIENCE

McKendree University

ASSOCIATE OF APPLIED SCIENCE - INFORMATION SYSTEMS MANAGEMENT

Community College of the Air Force

SENIOR NETWORK ADMINISTRATOR

TRW

MASTER OF ARTS - BUSINESS

Fontbonne University