Lauren Pedersen
Dickinson,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Spectrum Scoreboards, excelling in customer service and multitasking. Recognized for enhancing team productivity and reducing wait times, while effectively managing inventory and fulfilling orders. Skilled in collaboration and organization, committed to delivering high-quality results in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Yard Crewmember/ Forklift Operator
McCoy's Building Supply
08.2024 - 08.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Parts Advisor
Ron Carter Auto
06.2023 - 06.2023
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Parts Support
Blue Compass RV
10.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Warehouse Associate
Fastenal
07.2022 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Administrative Assistant
Spectrum Scoreboards
10.2020 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Parts Room Clerk
Spectrum Scoreboards
07.2019 - 10.2020
- Prepared detailed reports on part usage trends, enabling informed decision-making regarding stocking levels and order frequency.
- Increased customer satisfaction by accurately fulfilling parts requests within established timeframes.
- Identified opportunities for cost savings by researching alternative suppliers and negotiating volume discounts for frequently ordered parts.
Shipping and Receiving Clerk
Spectrum Scoreboards
06.2018 - 07.2019
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Assembly Operator
Spectrum Scoreboards
06.2016 - 04.2018
- Maintained a strong attention to detail while working on complex assemblies, ensuring high-quality results and minimal errors.
- Improved product quality by performing thorough inspections during the assembly process, identifying defects, and taking corrective actions as needed.
- Assembled LED components by examining connections for correct fit and fastening parts and subassemblies.
Wiring Technician
Spectrum Scoreboards
06.2015 - 03.2016
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Reduced downtime for equipment maintenance through diligent inspections and timely repairs.
Assembly Technician
Spectrum Scoreboards
03.2014 - 06.2015
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
Education
High School Diploma -
Clear View Education Center
Webster, TX05.2013
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
Forklift, CPR and AED certified.
Languages
English
Native or Bilingual
Timeline
Yard Crewmember/ Forklift Operator
McCoy's Building Supply
08.2024 - 08.2024
Parts Advisor
Ron Carter Auto
06.2023 - 06.2023
Parts Support
Blue Compass RV
10.2022 - 03.2023
Warehouse Associate
Fastenal
07.2022 - 10.2022
Administrative Assistant
Spectrum Scoreboards
10.2020 - 07.2022
Parts Room Clerk
Spectrum Scoreboards
07.2019 - 10.2020
Shipping and Receiving Clerk
Spectrum Scoreboards
06.2018 - 07.2019
Assembly Operator
Spectrum Scoreboards
06.2016 - 04.2018
Wiring Technician
Spectrum Scoreboards
06.2015 - 03.2016
Assembly Technician
Spectrum Scoreboards
03.2014 - 06.2015
Forklift, CPR and AED certified.
High School Diploma -
Clear View Education Center
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