Lauren Perniciaro
Edison,NJ
Summary
Resourceful Cafe Manager known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in time management, problem-solving, and communication, ensuring smooth cafe operations and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Cafe Manager
Pallet Coffee Roasters
Vancouver, Canada
02.2019 - 12.2020
- Increased retail sales 15% in one year
- Managed cash, inventory, payroll, ordering and interviewing
- Maintained food and Covid safety procedures
- Managed a team of 6 employees.
Barista
49th Parallel Coffee Roasters
Vancouver, Canada
08.2017 - 12.2018
- Served 700+ guests per day, providing excellent customer service.
Cafe Manager
Gregory’s Coffee
New York, NY
11.2013 - 05.2017
- Increased retail sales by 15% in one year
- Conducted financial analysis of inventory, sales, payroll and purchasing
- Managed a team of 10 employees that served 850+ guests per day
- Improved customer acquisition through marketing and promotional campaigns
- Established communication path amongst staff and customers.
Managing Partner - Marine services, cargo and seafood
Self-employed
Vancouver Island, Canada
- Increased revenue by 33% in 2 years and managed analysis of industry trends
- Managed invoicing, expenses, tax preparation and licensing
- Provided logistical support and quoting for vendor requests
- Maintained and sustained security and operational readiness
- Maintained exceptional customer retention through marketing demographics.
Education
Bachelor of Science - Applied Psychology
Fordham University
The Bronx, NY05-2013
Skills
- Conversational Italian
- Conversational Spanish
- Business software
Timeline
Cafe Manager
Pallet Coffee Roasters
02.2019 - 12.2020
Barista
49th Parallel Coffee Roasters
08.2017 - 12.2018
Cafe Manager
Gregory’s Coffee
11.2013 - 05.2017
Managing Partner - Marine services, cargo and seafood
Self-employed
Bachelor of Science - Applied Psychology
Fordham University
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