Lauren Reilly
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Island Wing Company
05.2022 - Current
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Food Service Worker and Shift Leader
Clean Juice
06.2021 - 03.2022
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed and maintained positive relationships with customers to enhance service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Food Service Worker and Shift Leader
Jersey Mike's Subs
08.2018 - 07.2020
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of Science - Nursing (Leadership And Management)
St. Johns River State College
Palatka, FL12.2025
Associate of Science - Nursing
St. Johns River State College
Orange Park, Florida05.2024
Associate of Arts - Undergraduate Coursework
St. Johns River State College
Saint Augustine, FL05.2022
Skills
- Team Leadership
- Relationship Building
- Reliable and Responsible
- Relationship Management
- Problem-Solving
- Quick Learner
- Positive Attitude
Certification
Basic Life Support Certification - June 2022
Clinical Experience
Life Care Center of Orange Park, Orange Park, FL, August 2022 to December 2022
Ascension St. Vincent's Hospital Southside, Medical-Surgical Unit, Jacksonville, FL, January 2023 to May 2023
Orange Park Medical Center, Medical-Surgical Unit, Orange Park, FL, May 2023 to August 2023
Memorial Hospital, Neonatal Intensive Care Unit and Labor and Delivery Unit, Jacksonville, FL, September 2023
Orange Park Medical Center, Intensive Care Unit and Medical-Surgical Unit, Orange Park, FL, September 2023 to December 2023
Memorial Hospital, Emergency Department, Intensive Care Unit, and Medical-Surgical Unit, Jacksonville, FL, January 2024 to April 2024
Timeline
Wait Staff Member
Island Wing Company
05.2022 - Current
Food Service Worker and Shift Leader
Clean Juice
06.2021 - 03.2022
Food Service Worker and Shift Leader
Jersey Mike's Subs
08.2018 - 07.2020
Bachelor of Science - Nursing (Leadership And Management)
St. Johns River State College
Associate of Science - Nursing
St. Johns River State College
Associate of Arts - Undergraduate Coursework
St. Johns River State College
Basic Life Support Certification - June 2022
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