Lauren Rey
Miami,FL
Summary
PROFESSIONAL SUMMARY
Skilled in promotional support and product sales, with a strong focus on client service and inventory control.
Highly organized and detail-oriented with excellent communication skills.
Skilled at identifying customer needs and offering appropriate solutions.
Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Ready to apply knowledge and skills to any challenge.
Overview
3
3
years of professional experience
Work History
Store Associate
Burlington
Miami, Florida
08.2024 - Current
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Assisted with loading and unloading deliveries from vendors.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Resolved customer complaints promptly with professionalism and courtesy.
- Organized store displays to ensure maximum visibility of products.
- Stocked shelves with merchandise and maintained inventory levels.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained attractive merchandise displays to maximize purchases.
- Managed inventory levels, ensuring optimal stock availability.
- Maintained cleanliness and organization of store shelves and displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared merchandise for purchase or rental.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Private Store
Havana, Cuba, Cuba
05.2021 - 09.2021
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Prepared merchandise for purchase or rental.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Organized store by returning merchandise to proper areas and restocked displays.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
IPVCE Vladimir Ilich Lenin
Havana, Cuba 09-2022
University (no Completed) - Industrial Engineering
CUJAE
Havana, Cuba Skills
- Sales Development
- Payment Processing
- Listening Skills
- Self-Checkout Assistance
- Guest Relations
- Positive and professional
- Teamwork and Collaboration
- Negotiation Tactics
- Merchandising understanding
- Exceptional customer service
- Time Management
- Energetic self-starter
- Complex Problem-Solving
- Reliable and punctual
- Customer Service
- Inventory control procedures
- Retail Store Operations
- Fitting room maintenance
- Reading comprehension skills
- Sales Strategies
- Flexible Schedule
- Product Recommendations
- Policy and Procedure Adherence
- Service-oriented
- Product Promotions
- Business Development
- Customer Needs Assessment
Timeline
Store Associate
Burlington
08.2024 - Current
Sales Associate
Private Store
05.2021 - 09.2021
High School Diploma -
IPVCE Vladimir Ilich Lenin
University (no Completed) - Industrial Engineering
CUJAE