LAUREN RICHARDSON

• Assist customers with product inquiries and locating items in-store.
• Maintain cleanliness and organization of sales floor and stockroom areas.
• Establish and maintain proper high-traffic displays, resulting in increased sales.
• Process sales transactions quickly and accurately.
• Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
• Collaborated with team members to execute promotional displays and sales events.

• Identified opportunities for process improvements to decrease in support calls.
• Recommended improvements to facilitate team and project workflow.
• Reviewed project requirements to identify customer expectations and resources needed to meet goals.
• Modified existing software structures to improve system performance.
• Mentored junior programmers on coding standards and effective problem-solving techniques.

• Assisted in payroll processing for construction staff weekly.
• Performed basic accounting, payroll and bookkeeping services to manage business operations.
• Reconciled bank statements to ensure accuracy and completeness.
• Maintained accurate financial records using accounting software daily.

I was promoted to this position in 2017 after overseeing operations since November 2013.

• Worked closely with operations teams to ensure accurate cost accounting practices are followed.
• Processed customer invoices and maintained accurate account records.
• Utilized accounting software to track and manage outstanding payments.
• Processed vendor invoices for timely payments and accurate record-keeping.
• Reconciled daily transactions to ensure accuracy and compliance with standards.
• Managed expense reports for employees, verifying receipts and compliance with policies.