Lauren Rodriguez
Austin,TX
Summary
Dynamic music studio owner at Tuneworks Music with a proven track record in client advocacy and innovative program development. Bilingual skills in Spanish and Arabic are forthcoming. I excel in fostering inclusive environments for diverse learners. Adept at budget management and enhancing client experiences, I am committed to social justice and community education.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Experienced in leading and supervising operational.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Music Studio Owner
Tuneworks Music
Austin, TX
09.1997 - Current
- Direct daily studio operations to enhance workflow and optimize client experience.
- Develop and implemented innovative music programs tailored to diverse student needs.
- Oversee budget management, ensuring financial sustainability and resource allocation efficiency.
- Specialize in developing custom solutions for client outcomes based upon individual needs - clients have blindness, low vision, and are neurodivergent.
Inbound Call Center Representative
Integral Care Hotline
Austin, TX
03.2023 - 06.2023
- Provided empathetic support to clients navigating mental health crises.
- Utilized call tracking software to accurately document client interactions and outcomes.
- Resolved client inquiries effectively, ensuring adherence to agency protocols and guidelines.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
Owner and Developer
Pearlworks
Austin, TX
03.2021 - 03.2023
- Managed daily operations, ensuring efficiency across all departments.
- Managed day-to-day business operations.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Adjunct Instructor
Texas State University
San Marcos, TX
08.2007 - 06.2011
- Developed and delivered engaging course materials to enhance student learning experiences.
- Mentored undergraduate students, fostering academic growth and professional development.
- Managed classroom effectively to maintain a positive learning environment for all students.
- Conducted research in area of expertise, contributing to departmental knowledge and academic reputation.
Lieutenant, Firefighter
Mansfield Fire Department
Mansfield, AR
11.1998 - 08.2005
- Supervised daily operations within fire department, ensuring compliance with safety protocols and regulations.
- Coordinated training programs for new firefighters, enhancing team readiness and operational efficiency.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Conducted public presentations on various topics related to law enforcement responsibilities or community issues; effectively educating citizens while fostering strong relationships.
- Trained and mentored junior firefighters in operational best practices and emergency response techniques.
- Supervised emergency response operations, ensuring adherence to safety protocols and procedures.
Education
High School Diploma -
Keller High School
Keller, TXMaster of Science - Social Work
Chamberlain University
Downers Grove, ILNo Degree - Global English As A Second Language Credential
TEFL
Online06-2026
Master of Musical Arts - Music Composition And Music Theory
Texas State University
San Marcos, TX12-2008
Bachelor Fine Arts - Music Performance
University of Arkansas, Fort Smith
Fort Smith, AR06-2006
Skills
- Bilingual proficiency in development: Spanish in 1 year, Arabic in 2 years
- Client advocacy for teens 14-17: 16 years, 27 students, 21 cultures responsible for basic needs provision, advoc acy in medical and educational concerns, managing legal compliance, travel safety, psychological/emotional needs management and provision of services, coordinating travel overseas for emergent circumstances in family of origin, providing growth and maturation opportunities
- Community educator for stem cell research advocacy
- Social justice advocate
Accomplishments
I survived terminal cancer. It radically altered my world view, and I wish to make the most of all the time I have to live with purpose.
I developed a seminal dissertation topic for improving access to equal academic music education to improve lifelong outcomes for musicians with blindness, low vision, and who are neurodivergent.
Certification
- Curriculum Designa dn Development, Langevin Learning, 2013
- Certified English as a Second Language, TEFL.org - Summer 2026
Languages
Spanish
Limited Working
Arabic
Limited Working
Timeline
Inbound Call Center Representative
Integral Care Hotline
03.2023 - 06.2023
Owner and Developer
Pearlworks
03.2021 - 03.2023
Adjunct Instructor
Texas State University
08.2007 - 06.2011
Lieutenant, Firefighter
Mansfield Fire Department
11.1998 - 08.2005
Music Studio Owner
Tuneworks Music
09.1997 - Current
High School Diploma -
Keller High School
Master of Science - Social Work
Chamberlain University
No Degree - Global English As A Second Language Credential
TEFL
Master of Musical Arts - Music Composition And Music Theory
Texas State University
Bachelor Fine Arts - Music Performance
University of Arkansas, Fort Smith