Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Rollenhagen

Topeka,KS

Summary

Compassionate and dedicated nursing professional with experience at Stormont Vail Hospital, skilled in patient-focused care and clinical support within a dynamic healthcare environment, seeking to transition into a new field. Proven ability to build therapeutic relationships and enhance patient safety through effective communication and empathy. Committed to continuous improvement and delivering high-quality care in fast-paced environments. Demonstrates proficiency in multitasking, patient interaction, and teamwork. Capable of adapting to various roles and contributing effectively to diverse settings.

Overview

4
4
years of professional experience

Work History

Student Nurse Technician

Stormont Vail Hospital
07.2024 - Current
  • Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions while attending to patients' needs quickly and efficiently.
  • Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
  • Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.

Patient Safety Monitor

Stormont Vail Hospital
12.2023 - 07.2024
  • Developed strong rapport with patients, fostering trust while emphasizing the importance of adhering to established safety protocols.
  • Assisted in reducing patient falls by providing necessary support during ambulation and transfers.
  • Provided compassionate care and emotional support to patients struggling with mental health challenges, ensuring they received appropriate resources and interventions during their hospital stay.

Lodge Lead

Dick's Sporting Goods, Inc
03.2023 - 01.2024
  • Enhanced customer satisfaction by addressing and resolving concerns promptly and professionally.
  • Improved employee performance through regular training sessions and constructive feedback.
  • Handled customer complaints and offered complimentary services to maintain high guest satisfaction rates.

CSS

Dick's Sporting Goods, Inc
11.2022 - 03.2023
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.

Retail Sales Associate

Dick's Sporting Goods, Inc
10.2021 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Silver Lake Jr./Sr. High School
Silver Lake, KS
05-2022

Bachelor of Science - Nursing

Washburn University
Topeka, KS
05-2026

Skills

  • HIPAA compliance
  • Clinical judgment
  • Quality improvement
  • Certified nursing assistant (CNA)
  • Patient-focused care
  • Patient safety
  • Health promotion
  • Documentation
  • Compassionate care
  • Organizational skills
  • Team collaboration
  • Clear Communication

Timeline

Student Nurse Technician

Stormont Vail Hospital
07.2024 - Current

Patient Safety Monitor

Stormont Vail Hospital
12.2023 - 07.2024

Lodge Lead

Dick's Sporting Goods, Inc
03.2023 - 01.2024

CSS

Dick's Sporting Goods, Inc
11.2022 - 03.2023

Retail Sales Associate

Dick's Sporting Goods, Inc
10.2021 - 08.2022

High School Diploma -

Silver Lake Jr./Sr. High School

Bachelor of Science - Nursing

Washburn University

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Lauren Rollenhagen