Lauren Romero
Cape Coral,Florida
Summary
Dedicated assistant leasing consultant with strong customer service skills and a background in client behavior observation. Proven ability to manage documentation and adapt strategies to meet client needs, driving improved outcomes for families.
Overview
7
7
years of professional experience
Work History
RBT 40 Hours course
Prestige Behavioral Center
Cape Coral, FL
01.2025 - Current
- Observed and documented client behavior to track progress and identify behavioral patterns for targeted interventions.
- Conducted assessments to evaluate client progress and inform strategy adjustments for individualized support.
- Educated families on behavioral techniques to support their child's development.
- Monitored and documented client progress using data collection systems like ABC charts, frequency counts, and latency measures to ensure accurate reporting and facilitate data-driven decisions.
Assistant Leasing Consultant
Asset Living
Fort Myes , FL
09.2022 - Current
- Managed lease documentation, ensuring compliance with company policies to maintain operational integrity.
- Created marketing materials that effectively attracted potential renters for available units.
- Provided exceptional customer service by greeting clients, addressing concerns, showcasing units, and resolving issues promptly.
Front Desk Receptionist
Arizona Biltmore, A Waldorf Astoria Resort
Phoenix, Arizona
10.2018 - 04.2021
- Processed guest payments and addressed billing inquiries, ensuring accuracy and improving guest satisfaction.
- Assisted guests with inquiries, enhancing their experience by providing detailed information about resort amenities.
- Maintained organized front desk area, ensuring supplies were consistently stocked and accessible for efficient operations.
Education
GED -
Lee County Adult Education Center
Fort Myers08-2025
Some College (No Degree) -
Rio Salado College
Phoenix, AZSome College (No Degree) - English Language and Literature
St. Mary Stuart City College
Southampton, England Skills
- Client assessment
- Behavior analysis
- Project management
- Customer service
- Data collection
- Marketing strategies
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
RBT 40 Hours course
Prestige Behavioral Center
01.2025 - Current
Assistant Leasing Consultant
Asset Living
09.2022 - Current
Front Desk Receptionist
Arizona Biltmore, A Waldorf Astoria Resort
10.2018 - 04.2021
GED -
Lee County Adult Education Center
Some College (No Degree) -
Rio Salado College
Some College (No Degree) - English Language and Literature
St. Mary Stuart City College