Summary
Overview
Work History
Education
Skills
Timeline
Work Availability

Lauren Rose

Warehouse Packer/Food Production Worker
Milford,OH

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the food/sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience
12
12
years of post-secondary education

Work History

Product Coordinator, Picker/Warehouse Packer

Scholastic Book Fairs
West Chester, OH
2013 - 2021
  • Created shipping labels to complete daily order processing.
  • Reviewed orders to verify products met specifications.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Cocktail Waitress

Bar Louie (Austin Landing)
Miamisburg, OH
08.2017 - 06.2018
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Prepared beverages and filled food orders for customers
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Food Service Team Member

Pioneer Restaurant & Lounge
Brookville, IN
01.2017 - 12.2017
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

General Manager of Food Service

Ye Olde Shack
Brookville, IN
11.2015 - 08.2017
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Cashier

Panera Bread
Milford, OH
12.2014 - 07.2016
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Explained current promotions and new menu items.
  • Operated and sanitized kitchen and food preparation equipment.

Sales Associate

Dillard's Department Store
Eastgate, OH
07.2014 - 02.2015
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Completed inventory counts and ordered merchandise.

Cook

Angilos
Milford, OH
2013 - 2014
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Handled portion control activities according to specified instructions provided by chef.
  • Observed pre-delivery procedures for preparing orders, verifying order contents against receipt, boxing, labeling and affixing receipts before dispatching to delivery workers.
  • Identified inefficiencies leading to improved productivity.

Education

High School Diploma -

K12 Online Academy, Online
08.2000 - 05.2012

Skills

    Multitasking Abilities

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Timeline

Cocktail Waitress - Bar Louie (Austin Landing)
08.2017 - 06.2018
Food Service Team Member - Pioneer Restaurant & Lounge
01.2017 - 12.2017
General Manager of Food Service - Ye Olde Shack
11.2015 - 08.2017
Cashier - Panera Bread
12.2014 - 07.2016
Sales Associate - Dillard's Department Store
07.2014 - 02.2015
K12 Online Academy - High School Diploma,
08.2000 - 05.2012
Product Coordinator, Picker/Warehouse Packer - Scholastic Book Fairs
2013 - 2021
Cook - Angilos
2013 - 2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Lauren RoseWarehouse Packer/Food Production Worker