Lauren Rowland
Villa Rica,GA
Overview
2
2
years of professional experience
Work History
Marketing Team Leader
Chick-fil-A
Villa Rica, GA
07.2022 - Current
- Assisted in the development of promotional materials, including brochures, flyers, posters.
- Organized and coordinated advertising campaigns through various media outlets.
- Analyzed customer feedback to improve customer service processes and product quality.
- Provided guidance and mentorship to junior members of the marketing team.
- Ensured compliance with company policies and procedures relating to marketing activities.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Assigned and monitored daily tasks for team members.
- Provided guidance, coaching, and feedback to team members.
- Developed strategies to increase productivity and efficiency of the team.
- Created and maintained a positive work environment for employees.
- Recruited, trained, and supervised new staff members.
- Collaborated with other departments to ensure smooth operations.
- Monitored customer service standards across the organization.
- Fostered positive employee relationships through communication, training, and development coaching.
- Oversaw daily workloads and workflow for smooth operations.
Education
High School Diploma -
South Paulding High School
Douglasville, GA05-2023
Skills
- Client Service
- Employee Evaluation
- Problem-Solving
- Leadership
- Public and Media Relations
- Teamwork and Collaboration
- Multitasking Abilities
- Effective Communication
Timeline
Marketing Team Leader
Chick-fil-A
07.2022 - Current
High School Diploma -
South Paulding High School