Lauren Russell
Clarksville,TN
Summary
Multitasking Veterinarian Assistant offering great work ethic with excellent job attendance. Successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee. Skilled in customer service, record keeping and appointment scheduling.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Animal Medical Center
10.2011 - 12.2012
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Veterinary Assistant
Pungo Veterinary Clinic
01.2011 - 09.2011
- Assisted in examination and treatment of animals in veterinary clinic.
- Restrained animals for examination and treatment.
- Kept detailed records of animal treatments and medications.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Associate of General Studies -
Austin Peay State University
Clarksville, TN2025
High School Diploma -
Penn Foster
Scranton, PA05.2011
Skills
- Reception Area Maintenance
- Appointment Scheduling
- Veterinarian Assistance
- Attention to Detail
- Customer Billing
- Medical Charting
- Customer Service
- Patient Check-Ins
- Basic Animal Care
- Cash Drawer Balancing
Timeline
Veterinary Assistant
Animal Medical Center
10.2011 - 12.2012
Veterinary Assistant
Pungo Veterinary Clinic
01.2011 - 09.2011
Associate of General Studies -
Austin Peay State University
High School Diploma -
Penn Foster
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