Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lauren Ryan

Honolulu,HI

Summary

Compassionate and emotionally intelligent psychology undergraduate with experience supporting individuals in crisis, advocating for communities, and contributing to cause driven initiatives. Known for strong interpersonal skills, remaining calm under pressure, and a deep commitment to creating safe, supportive spaces for others. Brings a grounded, thoughtful approach to emotionally complex situations, along with a sincere desire to continue learning, grow professionally, and make a meaningful impact in the lives of others.



Overview

8
8
years of professional experience

Work History

Crisis Counselor (Volunteer Position)

Crisis Textline
11.2023 - Current
  • Completed over 30 hours of training in crisis intervention, active listening, risk assessment, and safety planning
  • Provided confidential, emotional support to individuals navigating anxiety, relationship issues, loneliness, and other high stress situations
  • Used trauma informed communication techniques to create a safe, empathetic space for texters, focusing on respect, validation, and emotional regulation

Server

Skybox Taphouse
07.2022 - 12.2024
  • Excelled in a fast paced, high pressure setting, creating a welcoming experience for a diverse range of guests
  • Balanced multiple tables and time sensitive tasks with ease, staying organized and present
  • Attuned to guests' emotional cues, offering calm, empathetic support when needed and prioritizing comfort as much as service

Law Enforcement Ride Alongs

LAPD West Valley Division
01.2018 - 12.2020
  • Participated in ride alongs to observe law enforcement practices, protocols, and real time responses to high stress incidents.
  • Observed the emotional aftermath of crimes on victims and communities, deepening my understanding of human behavior in crisis


Volunteer

Hawaii Literacy
01.2019 - 04.2019
  • Volunteered weekly for six months, supporting literacy and child development in public housing communities as part of a sociology course
  • Engaged with children in a supportive, educational setting, promoting positive development and communication skills
  • Collaborated with program staff and adapted to the needs of a diverse group, demonstrating empathy, patience, and cultural awareness

Burbank Youth Board Member

01.2017 - 05.2018
  • Attended weekly board meetings with city officials to discuss and advocate for youth and community needs
  • Helped plan and host inclusive community events, such as dances for adults with down syndrome and holiday activities for children
  • Contributed to public discussions, built communication and public speaking skills, and engaged in civic initiatives focused on inclusion.

Education

Bachelors Degree - Psychology

University of Hawaii At Manoa
05.2022

Skills

  • Natural Listener & Problem Solver
  • Crisis Intervention Basics
  • Time Management
  • Team Collaboration
  • Adaptable
  • Strong Interpersonal Skills
  • Values Driven
  • Fluent in American Sign Language

Accomplishments

In 2018, I led a successful Student of the Year campaign for the Leukemia & Lymphoma Society. As the campaign leader, I helped raise over $40,000 by organizing community events, coordinating outreach, and personally distributing thousands of fundraising letters. The experience strengthened my leadership, communication, and organizational skills, and deepened my commitment to cause driven work.

Timeline

Crisis Counselor (Volunteer Position)

Crisis Textline
11.2023 - Current

Server

Skybox Taphouse
07.2022 - 12.2024

Volunteer

Hawaii Literacy
01.2019 - 04.2019

Law Enforcement Ride Alongs

LAPD West Valley Division
01.2018 - 12.2020

Burbank Youth Board Member

01.2017 - 05.2018

Bachelors Degree - Psychology

University of Hawaii At Manoa
Lauren Ryan