Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Sanders

Milwaukee,WI

Summary

I am a hard-working, outgoing, friendly, self-starter who works well with other. I am a team-player, who believes in Exemplifying Exceptional Customer Service Daily, Every Patient Every Time. I have been the recipient of multiple Froedtert Excellence in Action Recognitions for my dedication to customer service, as this is my passion. I am your candidate of choice, I will strive daily to become yet another asset to your Extraordinary Team which you already have in place.

Overview

13
13
years of professional experience

Work History

SCC/Benign Hem Clinic-Est Patient Coordinator

Froedtert Hospital
11.2022 - Current

*Opening Clinic Duties (i.e. Turn on T.V., clinic lights, clean work area etc)

*Greet each patient/family member(s)-check patients in for doctor's appointments/make follow up appointment(s) as well as schedule infusions/transfusion/injections.

*Schedule clinic/lab appointments(s) from clinic/lab workqueue

*Blocking Providers schedules for (Conferences/Inpt Consults/Vacations)

*Build New Provider(s) and/or make changes to Provider(s) (as needed)

*Ability to answer telephone utilizing proper telephone etiquette

*Ability to work in a fast pace environment

*Ability to prioritize work flow

(other duties as assigned)

Sterile Processing Dept-Sterile Processing Tech

Froedtert Hospital
08.2019 - 11.2022
  • Facilitated communication with vendors and supply chain partners, addressing any issues or concerns related to instrument availability or quality.
  • Enhanced patient safety through strict adherence to infection control protocols and guidelines.
  • Managed a team of sterile processing technicians, providing ongoing training and support to ensure high-quality performance.
  • Initiated staff cross-training programs to increase versatility among team members while reducing potential bottlenecks in workflow productivity during peak periods or absences.

GI/Hepatology Clinic-Scheduling Coordinator

Froedtert Hospital
02.2012 - 08.2019

*Preforming opening clinic duties

*Checking on cleanliness of waiting room

*Greeting patients

*Calling Plant Ops(replacement of water, problems w/items in dept)

*Checking patients in/out for appointments

*Scheduling Patients for upcoming appointments (i.e. Colonoscopies, EGD, EUS, ERCP and X-ray Exam Etc)

*Closing duties when needed-making sure there are no patients in clinic, doors are locked and copayments are calculated, making sure that all PHI is secured and/or discarded


Education

High School Diploma -

Custer High School
Milwaukee, WI
06-1987

Skills

  • Exposure to Microsoft Word
  • Experience Using Excel
  • Microsoft Outlook Expertise
  • Over 10 Years in Epic Systems

Timeline

SCC/Benign Hem Clinic-Est Patient Coordinator

Froedtert Hospital
11.2022 - Current

Sterile Processing Dept-Sterile Processing Tech

Froedtert Hospital
08.2019 - 11.2022

GI/Hepatology Clinic-Scheduling Coordinator

Froedtert Hospital
02.2012 - 08.2019

High School Diploma -

Custer High School
Lauren Sanders