Lauren Savage
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Scanning Clerk
Ninth Street Internal Medicine
09.2017
- Produce digital copies of documents for retention purposes
- Responsible for organizing scanned documents on various local, network and cloud storage devices
- Ensured that documents scanned were accurate and at the highest quality possible.
Financial Counselor
Temple University Hospital
05.2022 - Current
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Ensured accurate insurance verification and billing, contributing to a reduction in billing errors.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
Patient Access
Mercy Philadelphia
10.2017 - Current
- Performs inpatient and outpatient registration functions, check in/out patients for scheduled surgeries/procedures/Bariatric and Vascular patients/colonoscopies
- Enter and verify patient demographics, billing and insurance information upon arrival
- Assist patients and directed them to their required unit
- Provide necessary assistance to co-workers
- Provides information to callers according to policies and procedures, transfer calls when needed; ensure adequate phone coverage at all times
- Received and processed payments associated with services
- Verify referrals for all participating medical insurance companies
- Review customer or client accounts, providing updates and information about billing, and other account items
- Collaborate with other call center professionals to improve customer service.
Intake clerk
Philadelphia Department of Health
02.2013 - 05.2015
- Prepared specimen containers and informational packets for the High School Team school visits
- Entered test results into the SCID software program
- Prepared mailers for outreach campaigns.
Education
High School Diploma -
archbishop Prendergast high school
06.2007
Skills
- Insurance Verification and Authorization
- Claims Processing
- Medical Billing
- HIPAA Compliance
- Database Search and Data Entry Skills
Timeline
Financial Counselor
Temple University Hospital
05.2022 - Current
Patient Access
Mercy Philadelphia
10.2017 - Current
Scanning Clerk
Ninth Street Internal Medicine
09.2017
Intake clerk
Philadelphia Department of Health
02.2013 - 05.2015
High School Diploma -
archbishop Prendergast high school
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