Lauren Shepherd
Hurst
Summary
Experienced administrative and finance professional with a strong background in credit, collections, billing operations, and healthcare administration. Known for managing high-volume workloads independently, maintaining accuracy in financial and confidential records, and supporting organizational efficiency through strong communication and cross-functional collaboration.
Overview
4
4
years of professional experience
Work History
Credit & Collections Specialist
Arcosa Crushed Concrete
Arlington
11.2024 - Current
- Serve as the sole Credit & Collections professional for California and Florida, independently managing a high-volume workload.
- Manage the full accounts receivable and credit lifecycle including collections outreach, credit reviews, dispute resolution, short pays, and customer documentation.
- Partner cross-functionally with sales and operations to mitigate financial risk, maintain lien compliance, and support accurate reporting and audit readiness.
Billing Operations Specialist
Caris Life Sciences
Irving
09.2022 - Current
- Managed detailed insurance and billing information with a high level of accuracy and attention to detail.
- Ensured compliance with billing regulations while maintaining professionalism and confidentiality.
- Performed effective follow-up with clients and insurers, demonstrating strong organizational skills.
Medical Assistant
Heritage Family Medicine and Aesthetics
Colleyville
08.2021 - 09.2022
- Coordinated patient scheduling and daily clinic operations with strong time-management skills.
- Communicated lab results clearly, demonstrating excellent verbal and written communication.
- Maintained patient confidentiality and compliance with healthcare standards.
Education
Bachelor of Science - Sociology
Texas A&M; University
College Station, TX05.2021
Bachelor of Science -
Texas Tech University
Lubbock, TX05.2018
Skills
- Organizational skills
- Collections management
- Effective communication
- Attention to detail
- Problem solving
- Adaptability
- Confidential document control
Timeline
Credit & Collections Specialist
Arcosa Crushed Concrete
11.2024 - Current
Billing Operations Specialist
Caris Life Sciences
09.2022 - Current
Medical Assistant
Heritage Family Medicine and Aesthetics
08.2021 - 09.2022
Bachelor of Science - Sociology
Texas A&M; University
Bachelor of Science -
Texas Tech University