Dianna Stralow

Credit & Collections Specialist

Hennig,Inc.

03.2003 - Current

Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
Analyzed aging reports to identify trends and patterns causing missed collections.
Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
Reduced delinquency rates by implementing effective collections strategies and maintaining consistent communication with debtors.
Prepared reports on current findings and actions taken for accounts under investigation.
Facilitated cross-department collaboration to address and resolve complex billing issues that contributed to delayed collections efforts.
Created a systematic approach to monitoring and updating account status, resulting in more accurate reporting and the ability to quickly respond to changes.
Improved cash flow for the company through timely collection of outstanding receivables and efficient management of credit terms.
Created and maintained databases on activity conducted in accounts.
Called customers by telephone to collect past due invoices, verify accuracy of charges or to correct account errors.
Created detailed reports on collection actions, aiding managerial decisions on credit strategies.
Managed a diverse portfolio of accounts across various industries, ensuring accurate assessment of credit risk and timely collection efforts.
Reviewed files to select delinquent accounts for collection efforts.