Lauren Siegel
Miami,FL
Summary
Passionate about establishing meaningful connections to gain authentic insights. I am a dedicated and results-oriented individual with a proven track record of maintaining a high level of professionalism, composure, and reliability in all interactions. My commitment to showing up with a positive attitude is a source of pride, and I am driven to make a lasting impact through direct customer interactions. In search of opportunities within a respectable company that possesses a strong set of values, my goal is to leverage my skills and commitment to consistently deliver top-tier results.
Overview
3
3
years of professional experience
Work History
Wellness Concierge
The Carillon Miami Wellness Resort
Miami Beach, FL
05.2022 - Current
- Proficient in assessing clients' needs and recommending suitable treatments based on their preferences, health conditions, and desired outcomes.
- Provide exceptional customer service to high-end clientele resulting in a substantial level of client loyalty.
- Foster a personalized advisory experience by crafting tailored recommendations and cultivating an inviting ambiance that resonates with our esteemed clientele.
- Nurtured a well-rounded comprehension of an array of spa-products, delving into their distinct advantages and optimal application techniques.
- Collaborate seamlessly within a cohesive team environment, actively contributing to the resort's reputation for consistent and synchronized service delivery.
- Proactively initiate and conduct strategic phone outreach to clients, effectively boosting the uptake of booked treatments and enhancing overall revenue streams.
- Touchless wellness services: Prism light Pod, Halotherapy, and Vemi Vibroacoustic Therapy.
Sales Assistant
Volo Beauty
Miami Beach, FL
06.2024 - 06.2024
- Welcomed customers with enthusiasm and helped them choose the perfect products.
- Expanded customer base and retained business through fostering customer relationships.
- Successfully achieved sales by providing customer education on unique product features and correct usage.
Boutique Associate
Aritzia
Chicago, IL
04.2021 - 08.2021
- Effectively engaged with clients, skillfully addressing their requirements, and ensuring a tailored and exceptional shopping experience.
- Consistently surpassed sales goals by employing a strategic and customer-centric approach.
- Elevated customer service through the delivery of personalized and exemplary service, effectively recognizing individual preferences and requirements.
- Demonstrated proficiency in skillfully resolving customer concerns and complaints, consistently upholding a professional and satisfactory resolution approach.
Education
Bachelors in Psychology -
Michigan State University
05-2023
Florida International University
Skills
- Exhibits advanced critical thinking abilities to effectively address and resolve conflict
- Demonstrates strong communication skills to facilitate impactful and meaningful client interactions
- Possesses meticulous attention to detail and dedication to delivering work of the utmost quality
- Committed to passionately advocating for the advancement of health and wellness within the lives of individuals
- Displays genuine empathy to connect with individuals, establishing positive rapport with each interaction
Timeline
Sales Assistant
Volo Beauty
06.2024 - 06.2024
Wellness Concierge
The Carillon Miami Wellness Resort
05.2022 - Current
Boutique Associate
Aritzia
04.2021 - 08.2021
Bachelors in Psychology -
Michigan State University
Florida International University