Dedicated to the retail industry with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best grow the Brand.
Overview
8
8
years of professional experience
Work History
Brand Coordinator
Glitzy Coolers
Sherman , TX
08.2021 - Current
Provided primary customer support to internal and external customers.
Introduced higher standards for customer service and increased efficiency by streamlining operations.
Planned, implemented and tracked sales and marketing strategies to promote brand products.
Coordinated with participating vendors during event planning.
Managed over 150 wholesale account setups and ongoing support.
Production Assistant
Glitzy Girlz
Sherman , TX
03.2021 - Current
Checked prices and calculated totals for accurate invoice processing.
Created reports and documents and submitted production paperwork on time.
Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Organized clothing and accessories productions.
Sourced factories
Built and currently maintain relations with international factories.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Influencer Maketing Manager
Glitzy Girlz Boutique
Sherman , TX
11.2020 - 03.2021
Created, curated and managed published content for feed and stories across social media channels.
Produced relevant product content to reach target customers.
Monitored and built social media following by maintaining solid online presence via community engagement.
Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
Built relationships with other brand ambassadors and influencers to assist in social media strategy.
Researched and organized competitor information using Grin.
Analyzed consumer usage patterns to identify trends and target key demographics.
Creative Assistant
Glitzy Girlz Boutique
Sherman , TX
04.2020 - 11.2021
Revamped work strategies and processes to accomplish monthly goals
Organized photo shoots by styling, steaming and organizing product within collections.
Manged Content creators day to day schedule.
Operated company's "shop the look" feature on the website.
Managed websites inventory.
Store Manager
Glitzy Girlz Boutique
Sherman , TX
01.2020 - 04.2021
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Developed new store location from ground up by hiring and training efficient team.
Managed inventory control, cash control and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Coached sales associates on product knowledge by using wide variety of training tools.
Completed point of sale opening and closing procedures.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Devised processes to boost long-term business success and increase profit levels.
Assistant Store Manager
Glitzy Girlz Boutique
McKinney, TX
09.2019 - 01.2020
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Sales Associate
Glitzy Girlz Boutique
Sherman, TX
07.2017 - 09.2019
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Grayson College
Denison, TX
Skills
SEO Strategies
Microsoft Office
Social Media Marketing
Client Relationship Management
Ordering and Purchasing
Customer Service Support
Accomplishments
Used Microsoft Excel to develop potential revenue spreadsheets for collections.
Created successful product Collections by sourcing and buying product.
Developed and designed "Glitzy by Glitzy Girlz Boutique" Eye lash line.
Created a successful influencer marketing program with a ROI of 8% within 3 months.
Grew Instagram engagement by 1.5% in less than one week by generating customer interactions.