Lauren Snipes

- I answer calls and email to customers, helping with any questions they may have about their policies

- I file insurance claims daily

- I take payments in person and online

- Help agents with any filing or paperwork that may be needed

• I am the first one to take in customers who come in I check them in, I schedule repair dates, Check customers out and take payments, create our schedule using Microsoft, Call incoming assignments to have customers come in for estimates, make all the paperwork for customers coming in and leaving