Lauren Spigner
Marquette,MI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Seasonal Guest Experiences Employee
John Ball Zoo
05.2021 - 08.2023
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time constraints.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Positively engaged with customers and maintained professional appearance as company representative.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
High School Diploma -
Northern Michigan University
Marquette, MI05.2026
Skills
- Prioritization
- Active Listening
- Team Development
- Staff Training
- Staying Organized
- Money Handling Abilities
- Critical Thinking
- Receiving Support
- Managing Multiple Tasks
- POS Systems Expertise
- Policy and Procedure Adherence
Timeline
Seasonal Guest Experiences Employee
John Ball Zoo
05.2021 - 08.2023
High School Diploma -
Northern Michigan University
Similar Profiles
Frieda RommelFrieda Rommel
Teaching Learning Associate at John Ball Primary SchoolTeaching Learning Associate at John Ball Primary School
Mitchell DavisMitchell Davis
Site Services Crew Leader at Edmonton Valley Zoo and John Janzen Nature CentreSite Services Crew Leader at Edmonton Valley Zoo and John Janzen Nature Centre
Skylar WethingtonSkylar Wethington
Truck Driver at Ball and Ball TruckingTruck Driver at Ball and Ball Trucking