Lauren Stanziale
Mamaroneck,NY
Summary
Highly efficient and organized individual. Flexible team player demonstrating positive attitude, honesty and integrity with patients, team members, and supervisors. Outstanding time management and multitasking skills. Strong work ethic, adaptability and exceptional interpersonal skills. Quickly masters new skills.
Overview
9
9
years of professional experience
Work History
Patient Experience Associate
Rye Ambulatory Surgery Center
Rye, NY
05.2015 - Current
- Efficiently prepare Surgical PreOp documents
- Check In Patients for Surgery.
- Ensure all documents for daily Surgery patients are correct and completed through Athena medical records and EMR.
- Patient advocate.
- Update family members on status of surgery and recovery.
- Coordinate Doctor/Patients medical clearances for surgery and insurance coverage, enabling authorization information for surgical approval.
- Chart assimilation and procedure documentation for records and followup.
- Cross functional communication with Surgical Coordinators, Radiology Department, Doctor's offices, and Sterile Processing Department, and patients
- Process payments.
- Maintain clean and proper filing system.
- Adhering to HIPPA protocol
Education
Early Childhood Development and Special Education
East Stroudsburg University of Pennsylvania
East Stroudsburg, PASkills
- Customer Service
- Active Listener
- Organizes, Plans, and prioritizes work
- Good judgement and decision making
- Teamwork
- Time Management
- Computer Skills
- Attention to detail
- Emotional Stability
- Dependability
- Integrity
- Management Support
- Data Entry
- Payment Processing
- Workplace Safety
- Courteous and Professional
Timeline
Patient Experience Associate
Rye Ambulatory Surgery Center
05.2015 - Current
Early Childhood Development and Special Education
East Stroudsburg University of Pennsylvania
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