Lauren Strawn
Conway,AR
Summary
Personable and dedicated customer service representative with extensive experience in the banking industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
4
4
years of professional experience
Work History
Customer Relations Consultant
U.S. Bank
05.2022 - Current
- Assisted customers in opening new accounts and completing required paperwork.
- Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
- Advised customers on various banking products and services such as loans, investments, and credit cards.
- Followed up regularly with existing customers in order to asses their satisfaction levels.
Family Childcare Provider
Pediatrics Plus
08.2020 - 04.2022
- Enforced safety rules to ensure the well-being of the children under my care.
- Kept accurate documentation of children's individual needs including allergies or special diets.
- Developed positive relationships with parents by communicating regularly about their child's progress.
- Assisting with meals, snacks, and bedtime routines for the children.
Education
Associate of Arts - Public Relations
University of Central Arkansas
Conway, ARSkills
- Customer Relations
- Account Management
- Customer Relationships
- Account Updates
Timeline
Customer Relations Consultant
U.S. Bank
05.2022 - Current
Family Childcare Provider
Pediatrics Plus
08.2020 - 04.2022
Associate of Arts - Public Relations
University of Central Arkansas