Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Lauren Stubbendick

San Antonio,TX

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Energetic technician

comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks. Competent kennel tech well-versed in meeting needs of diverse animals. Effectively documents feedings and treatments to maintain open communication with owners. Works with veterinarian staff to treat and resolve health conditions and boost animal wellbeing Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

2
2
years of professional experience

Work History

Receptionist

For The Love Of Dogs Pet Boutique And Grooming
San Antonio, TX
01.2021 - Current
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Corresponded with clients through email, telephone or postal mail.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided callers with address, directions, company website and related information.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.

Kennel Technician

Lucky Dog Pet Retreat &spa
San Antonio TX, TX
06.2021 - 01.2022
  • Protected animals from care errors by maintaining clear and secure tags.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animals for behavioral problems and signs of health issues.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards and grooming areas neat and clean.

Education

High School Diploma -

University of The Incarnate Word
San Antonio, TX
05.2025

High School Diploma -

Clark High School
San Antonio, TX
06.2021

Skills

  • Visitor and Customer Relations
  • Reliable and Punctual
  • Courteous and Professional
  • Customer Service-Oriented
  • Multitasking and Prioritization
  • Positive Attitude and Energetic
  • Payment Processing
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Prioritization and Time Management
  • Scheduling and Calendar Management
  • Billing and Invoicing
  • Relationship Building
  • Positive Attitude

Timeline

Kennel Technician

Lucky Dog Pet Retreat &spa
06.2021 - 01.2022

Receptionist

For The Love Of Dogs Pet Boutique And Grooming
01.2021 - Current

High School Diploma -

University of The Incarnate Word

High School Diploma -

Clark High School
Lauren Stubbendick