Lauren Suero Gonzalez
Miami
Summary
Dynamic Shift Leader at Smoothie King with proven team leadership and cash handling expertise. Recognized for training new employees and fostering a positive work environment. Adept at problem-solving and maintaining operational efficiency, ensuring a safe and welcoming atmosphere for both staff and customers. Committed to delivering exceptional service and enhancing team performance.
Overview
5
5
years of professional experience
Work History
Shift Leader
Smoothie King
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Front Desk Receptionist
Rehab Associates
06.2020 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associate of Science - Networking Infrastructure
Miami Dade College
Miami, FL05-2026
High School Diploma -
Coral Park Senior High School
Miami, FL06-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Cuban Sign Language
Native or Bilingual
Portuguese
Elementary
Timeline
Shift Leader
Smoothie King
03.2022 - Current
Front Desk Receptionist
Rehab Associates
06.2020 - 07.2020
Associate of Science - Networking Infrastructure
Miami Dade College
High School Diploma -
Coral Park Senior High School
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