Lauren Sutton
Killeen,TX
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction. Enjoys working with patients making them feel comfortable.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.
Overview
6
6
years of professional experience
Work History
Phlebotomist
TriStar NorthCrest Medical Center
Springfield, TN
04.2017 - 01.2022
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and specimen labels to support efficient processing and tracking of samples.
- Assisted in training new staff on phlebotomy procedures and safety protocols to enhance team performance.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Barista
NorthCrest Sip
Springfield, TN
09.2015 - 04.2017
- Prepared and served high-quality coffee beverages to enhance customer experience.
- Trained new baristas on equipment operation and beverage preparation techniques.
- Managed inventory levels to ensure availability of supplies and minimize waste.
- Maintained cleanliness and organization of the work area to comply with health standards.
- Developed seasonal drink recipes, contributing to menu innovation and customer satisfaction.
- Fostered positive customer relationships through exceptional service and product knowledge.
Education
Certificate - Phlebotomy
Edumed
Goodlettsville, TN05-2018
White House Heritage High School
White House, TN05-2013
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Specimen labeling procedures
- Patient support
Timeline
Phlebotomist
TriStar NorthCrest Medical Center
04.2017 - 01.2022
Barista
NorthCrest Sip
09.2015 - 04.2017
Certificate - Phlebotomy
Edumed
White House Heritage High School