Lauren Swanger
St Louis,MO
Summary
U.S. Air Force professional with 6+ years of aviation experience, including executive in-flight service and hospitality. Ensures safety and comfort for senior military leaders while coordinating critical mission details and acting as the primary liaison between passengers and crew. Committed to maintaining high safety standards and delivering exceptional customer experiences under pressure.
Overview
1
1
Certification
9
9
years of professional experience
Work History
C-40 Executive Flight Attendant
United States Air Force
Scott Air Force Base, USA
01.2024 - Current
- Provide exceptional in-flight service while ensuring the safety, comfort, and security of senior military leaders and U.S. Congressional delegations.
- Coordinate mission details and serve as the primary liaison between passengers and flight crew to ensure seamless communication.
- Maintain professionalism, discretion, and composure during dynamic and time-sensitive operations.
- Enforce aircraft safety procedures and respond effectively to emergency situations.
- Manage in-flight beverage and meal service while adhering to dietary restrictions.
- Deliver premium customer service in a fast-paced aviation environment.
- Conduct pre-departure checklists on aircraft emergency equipment to ensure serviceability.
- Contribute to mission readiness through attention to detail, organization, and teamwork.
Airborne Mission Systems Operator / Surveillance Technician (E-8C JSTARS)
United States Air Force
Warner Robins, USA
01.2020 - 01.2024
- Operated and monitored advanced radar, surveillance, and electronic warfare systems during flight operations.
- Interpreted complex sensor data to produce actionable intelligence supporting military operations.
- Tracked ground targets and communicated critical battle management information to air and ground forces.
- Worked collaboratively with aircrew members in high-pressure environments requiring precision and rapid decision-making.
- Performed comprehensive pre-flight inspections to ensure aircraft readiness and safety.
- Maintained an active U.S. Government security clearance while adhering to strict operational security procedures.
Certified Trainer
Chipotle Mexican Grill
Phoenix, USA
11.2017 - 01.2020
- Trained and mentored new employees on company procedures, food safety regulations, and customer service standards.
- Ensured compliance with food safety, sanitation, and cleanliness requirements.
- Delivered exceptional customer service in a fast-paced, high-volume environment.
- Assisted management with onboarding, coaching, and daily operations.
- Fostered a positive team environment while maintaining efficiency during peak business hours.
Education
High School Diploma -
Trevor G. Browne High School
Phoenix, Arizona01-2019
Skills
- Aviation Safety & Emergency Procedures
- Pre-Flight Inspections
- In-flight Services
- Mission Coordination
- Aircrew & Passenger Liaison
- Crew Resource Management
- Regulatory Compliance
- Leadership & Training
- Professional Communication & Customer Service
- Team Collaboration
- Conflict Resolution
- Composure Under Pressure
- Adaptability in Dynamic Environments
- Time Management & Punctuality
- Hospitality & Passenger Care
- Interpersonal Skills
Certification
- First Flight Attendant Certification
Timeline
C-40 Executive Flight Attendant
United States Air Force
01.2024 - Current
Airborne Mission Systems Operator / Surveillance Technician (E-8C JSTARS)
United States Air Force
01.2020 - 01.2024
Certified Trainer
Chipotle Mexican Grill
11.2017 - 01.2020
High School Diploma -
Trevor G. Browne High School