Lauren Swartz
Boca Raton,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Music Teacher
Self Employed Services
02.2017 - Current
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Mentored students of different ages and backgrounds in music theory, composition and performance.
Barista
Carmela Coffee
09.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
Kennel Supervisor
Paws And Claws Pet Clinic
09.2021 - 07.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Managed a team of attendants and created schedules
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Crew Member
Dunkin' Donuts
08.2017 - 11.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Master of Music - Viola Performance
Lynn University
Boca Raton, FL05.2024
Bachelor of Music - Viola Performance
Eastman School of Music
Rochester05.2021
Skills
- Verbal and Written Communication
- Critical Thinking
- Retail Management
- Adaptive and Creative
- Safe Food Handling Practices
- Food Preparation and Safety
- Coffee Machinery
- New Hire Training
- POS System Operations
- Excellent Memory
Timeline
Barista
Carmela Coffee
09.2022 - 12.2022
Kennel Supervisor
Paws And Claws Pet Clinic
09.2021 - 07.2022
Crew Member
Dunkin' Donuts
08.2017 - 11.2020
Music Teacher
Self Employed Services
02.2017 - Current
Master of Music - Viola Performance
Lynn University
Bachelor of Music - Viola Performance
Eastman School of Music
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