Lauren Sykes
Clarksville,TN
Summary
Dynamic leader with a proven track record at the U.S. Army Reserve, excelling in crisis management and team cohesion. Strategic planning and adaptability enhance operational efficiency while improving performance metrics. Strong organizational and communication skills drive successful outcomes in challenging environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chaplain Candidate
U.S. Army Reserve Command
Nashville, TN
06.2020 - Current
- Provided comprehensive spiritual care and counseling to soldiers, ensuring their overall well-being and spiritual resilience.
- Organized and conducted religious services, ceremonies, and rites in accordance with diverse denominational needs.
- Developed and led moral and ethical instruction programs, enhancing the moral fabric and cohesiveness of the unit.
- Collaborated with command leadership to address specific and general spiritual and moral needs of the unit, advising on religious, moral, and ethical matters.
- Conducted crisis intervention and critical incident stress management during times of traumatic events and personal crises.
- Conducted funerals, weddings, baptisms, and other significant life-cycle events.
- Developed relationships with other interfaith partners to foster understanding across cultures and beliefs.
- Maintained confidential records regarding servicemember visits and conversations.
- Attended professional conferences to stay abreast of new developments in the field.
- Served as an advocate for servicemembers who were unable to express themselves freely or effectively.
Psychological Operations Specialist
US Army Reserve
Nashville, TN
08.2011 - 06.2020
- Organized and conducted briefings on current political, economic, and social issues in target countries.
- Conducted research on target audiences to identify vulnerabilities.
- Lead a team of specialists in planning, coordinating, and executing tactical-level psychological operations missions.
- Created multimedia presentations for use in public diplomacy engagements in foreign populations.
- Evaluated enemy propaganda tactics employed against friendly forces.
- Performed inspections to keep equipment in working order.
- Conducted routine training to improve subordinate soldiers' capabilities and knowledge.
- Maintained an inventory of equipment, supplies, and team members' professional and educational achievements.
- Performed performance evaluations for subordinate personnel.
- Disciplined personnel, when necessary, according to Army and unit guidelines.
- Maintained technical proficiency on individual and company level assigned weapons systems.
Office Manager
Hampton Crane Service
Nashville, TN
04.2016 - 01.2020
- Managed day-to-day operations for 5-7 teams, working in locations across the United States, ensuring efficient workflow, customer service, and team member travel needs.
- Developed and implemented strategic plans to increase and streamline billing and customer payment, reducing delinquent payments.
- Conducted performance evaluations and provided constructive feedback to staff, improving overall performance and satisfaction.
- Maintained all financial transactions, tax information, legal, and insurance information.
- Coordinated meetings, conferences, travel arrangements, and department activities.
- Processed payroll accurately, ensuring all employees were paid on time.
- Ensured compliance with applicable state and federal laws regarding employment practices and employee rights.
- Provided training and orientation to new hires on office policies and procedures.
- Managed the office budget to handle inventory, postage, and vendor services.
- Automated office operations for managing client correspondence, payment schedules, and data communications.
- Mediated conflicts between employees, and facilitated effective resolutions to disputes.
Office Manager
Shin Seong Electro
Clarksville, TN
07.2014 - 03.2016
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules, managed subcontractors, and vendors.
- Created a filing system for all records.
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information.
- Acquired a business license, Tax ID, and insurance policies for the president of the company.
- Reviewed all contracts for accuracy prior to signing off on behalf of the company.
- Conducted research on projects and vendors to ensure the high performance of subcontractors.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Trained and mentored administrative staff members in company policies, daily task execution, and industry practices.
- Sustained office efficiency by implementing office systems, equipment procurement, and best practices.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of company programs and environment.
Education
Bachelor of Science - Psychology
Austin Peay State University
Clarksville05-2014
Master of Divinity - Theology
Nations University
New Orleans, LASkills
- Strong leadership and counseling abilities
- Effective crisis management and intervention
- Excellent organizational and administrative skills
- Proficient in conflict resolution and stress management
- Strong verbal and written communication
- Disaster response and follow-up
- Adaptability
- Teamwork and collaboration
- Mission Planning
Accomplishments
- Army Achievement Medal (x2)
- Presidential Volunteer Award, American Red Cross
Certification
- Certificate of Ordination, December 2018
- Ecclesiastical Endorsement, October 2019
Affiliations
- Volunteer Chaplain, Nasvhille Metro Police Department. September 2020- December 2021
References
References available upon request.
Timeline
Chaplain Candidate
U.S. Army Reserve Command
06.2020 - Current
Office Manager
Hampton Crane Service
04.2016 - 01.2020
Office Manager
Shin Seong Electro
07.2014 - 03.2016
Psychological Operations Specialist
US Army Reserve
08.2011 - 06.2020
- Certificate of Ordination, December 2018
- Ecclesiastical Endorsement, October 2019
Bachelor of Science - Psychology
Austin Peay State University
Master of Divinity - Theology
Nations University
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