Lauren Tandon
138 5th Avenue, Ridgedale,MO
Summary
Dynamic and highly organized Executive Support Professional with a strong foundation in legal administration and office management, complemented by 20 years of leadership in hospitality. Adept at streamlining operations, managing complex schedules, and facilitating high-level communication. Proven ability to support executives with discretion, coordinate high-profile events, and enhance organizational efficiency. Recognized for exceptional attention to detail, problem-solving skills, and a proactive approach to optimizing workflows. Awarded Associate of the Year for outstanding performance and dedication.
Overview
20
20
years of professional experience
Work History
Legal Assistant/Paralegal
Neale & Newman, L.L.P
Branson, MO
09.2023 - Current
- Provided comprehensive administrative support, including scheduling, organizing files, preparing correspondence, and filing court documents.
- Reviewed and prepared various legal documents, such as contracts, pleadings, motions, briefs, memoranda, and discovery requests.
- Organized attorney calendars and managed high call volumes.
- Assisted in settlement negotiations and mediation preparations.
- Collaborated with team members to align and execute newly developed strategies effectively.
- Maintained case management and client account databases.
- Filed legal documents in court, and tracked deadlines.
- Drafted motions and briefs, and organized and prepared case exhibits and trial evidence.
- Proficient in handling pleadings, affidavits, motions, and exhibit preparation.
Appraisal Apprentice
ActiveValue Appraisals
Springfield, MO
01.2023 - 08.2024
- Conducted property appraisals with a focus on accurate valuation.
- Analyzed critical factors including property locations, market values, and replacement costs to determine property values.
- Applied strong research skills to enhance knowledge of local markets and property characteristics.
- Accumulated over 90 official logged hours of practical experience in property appraisal.
Assistant Banquet Manager
Big Cedar Lodge-Bass Pro Shops
Ridgedale, Missouri
02.2019 - 01.2023
- Managed a team of over 40 associates.
- Trained staff on departmental policies, guest service techniques, and communication skills to ensure positive guest experiences and knowledge of evolving company programs.
- Analyzed banquet event orders to evaluate expenses, profit potential, room layouts, and product needs, coordinating logistics with venue personnel.
- Attended and supervised events to direct staff, address issues proactively, and resolve concerns.
- Reconciled and balanced daily revenue in collaboration with the accounting department.
Restaurant Manager
Big Cedar Lodge-Bass Pro Shops
Ridgedale, Missouri
06.2018 - 02.2019
- Managed daily operations, including reservations, budgeting, and forecasting, ensuring the smooth functioning of all restaurant processes.
- Developed strategies to optimize profitability by effectively managing food, beverage, and labor costs.
- Maintained stringent standards of cleanliness, organization, and sanitation for food and beverage storage, enhancing quality, and maximizing team efficiency.
- Executed thorough procedures for opening, closing, and shift changes to uphold operational excellence consistently.
- Trained and led staff, promoting prompt resolution of issues, and delivering constructive feedback to foster professional growth.
Banquet Captain
Big Cedar Lodge-Bass Pro Shops
Ridgedale, MO
06.2016 - 06.2018
- Developed and conducted food service training programs, ensuring staff proficiency and service excellence.
- Coordinated with team members to arrange tables, chairs, buffets, and food displays, optimizing event setup and guest experience.
- Managed event operations by attending and overseeing functions, directing staff, and resolving issues promptly to maintain high service standards.
- Collaborated closely with kitchen staff to plan and coordinate food and beverage logistics, ensuring seamless execution of events.
Assistant Banquet Manager
Big Cypress Lodge-Bass Pro Shops
Memphis, TN
12.2015 - 06.2016
- Managed banquet event orders to plan room layouts and schedule staff efficiently.
- Delegated tasks, prioritized goals, and led staff to ensure successful event execution.
- Monitored events closely, addressing issues proactively to maintain high quality standards.
- Coordinated with venue personnel and external vendors to manage event logistics seamlessly.
- Managed inventory, ordered supplies, and maintained detailed records to meet customer specifications.
- Developed customized event packages for business dinners, weddings, and charity events.
- Conducted training sessions for front-of-house staff to enhance guest service and uphold restaurant standards.
Lead Banquet Server
Big Cedar Lodge-Bass Pro Shops
Ridgedale, MO
04.2005 - 12.2015
- Coordinated with servers and team members to deliver exceptional service to high daily customer volumes.
- Collaborated with kitchen staff to ensure smooth food delivery, adapting service to customer requests and kitchen readiness.
- Completed opening and closing checklists to maintain seamless event operations.
Education
Real Estate Appraisal Apprentice
Lifetime Learning Real Estate And Appraisal School
Springfield, MOAssociate of Arts -
Ozarks Technical Community College
Springfield, MOCollege of The Ozarks
Point Lookout, MOLiberty University
Lynchburg, VAMissouri State University
Springfield, MOSkills
- Profit Optimization, P&L Statements, Inventory Management, and Staffing for $5 Million Department
- Plan, Develop and Execute High-Profile and Corporate Events
- Accurate Utilization of Various Software Programs, including Microsoft Office, Agylsis and Delphi
- Team Member Development with Emphasis on Quality Assurance
- Reliable, Responsible and Loyal with Excellent Critical Thinking, Written and Verbal Communication Skills
- Expertise in property valuation and appraisal methods
- Knowledge of real estate market trends and analysis
- Experience in preparing appraisal reports and documentation
- Proficiency in legal research and documentation
- Understanding of legal compliance and regulations
- Experience in paralegal duties and support
Timeline
Legal Assistant/Paralegal
Neale & Newman, L.L.P
09.2023 - Current
Appraisal Apprentice
ActiveValue Appraisals
01.2023 - 08.2024
Assistant Banquet Manager
Big Cedar Lodge-Bass Pro Shops
02.2019 - 01.2023
Restaurant Manager
Big Cedar Lodge-Bass Pro Shops
06.2018 - 02.2019
Banquet Captain
Big Cedar Lodge-Bass Pro Shops
06.2016 - 06.2018
Assistant Banquet Manager
Big Cypress Lodge-Bass Pro Shops
12.2015 - 06.2016
Lead Banquet Server
Big Cedar Lodge-Bass Pro Shops
04.2005 - 12.2015
Real Estate Appraisal Apprentice
Lifetime Learning Real Estate And Appraisal School
Associate of Arts -
Ozarks Technical Community College
College of The Ozarks
Liberty University
Missouri State University