Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Templeton

Lauren Templeton

Nashville,Tennessee

Summary

I am a 22-year-old college graduate from Boone, North Carolina, I am very passionate about the entertainment industry. I attended Belmont University in Nashville to pursue my education. With a strong determination to succeed as a screenwriter, my ultimate goal is to captivate global audiences with my unique and compelling stories.

Overview

6
6
years of professional experience

Work History

Assistant

Beckie Simmons Agency
05.2024 - 08.2024
  • Managed high volume of incoming calls and inquiries, ensuring prompt assistance to potential clients.
  • Reduced booking errors by implementing a thorough cross-checking system for all reservations.
  • Improved overall customer satisfaction by efficiently managing reservations and bookings.
  • Conducted in-depth research to identify and evaluate potential buyers

Internship

Daywind Records
01.2023 - 05.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Hostess

The Ainsworth
05.2022 - 10.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Resolved guest inquiries or issues promptly and professionally.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Dealt with all event logistics such as seating arrangements and guest over flow.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.

Personal Shopper

Harris Teeter
05.2021 - 08.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Salesperson

Rack Room
03.2020 - 09.2020
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.

Hostess & Cashier

Makotos Japanese Steak House
05.2018 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Education

Bachelors - Communications, Creative Writing

Belmont University
Nashville, TN
05.2024

Skills

  • Content Writing
  • Content Planning
  • Organization
  • Marketing Strategy
  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Excel Spreadsheets
  • Computer Skills
  • Time Management
  • Fast Learner
  • Multitasking Abilities

Timeline

Assistant

Beckie Simmons Agency
05.2024 - 08.2024

Internship

Daywind Records
01.2023 - 05.2023

Hostess

The Ainsworth
05.2022 - 10.2022

Personal Shopper

Harris Teeter
05.2021 - 08.2021

Salesperson

Rack Room
03.2020 - 09.2020

Hostess & Cashier

Makotos Japanese Steak House
05.2018 - 12.2021

Bachelors - Communications, Creative Writing

Belmont University

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Lauren Templeton