Lauren Templeton
Nashville,Tennessee
Summary
I am a 22-year-old college graduate from Boone, North Carolina, I am very passionate about the entertainment industry. I attended Belmont University in Nashville to pursue my education. With a strong determination to succeed as a screenwriter, my ultimate goal is to captivate global audiences with my unique and compelling stories.
Overview
6
6
years of professional experience
Work History
Assistant
Beckie Simmons Agency
05.2024 - 08.2024
- Managed high volume of incoming calls and inquiries, ensuring prompt assistance to potential clients.
- Reduced booking errors by implementing a thorough cross-checking system for all reservations.
- Improved overall customer satisfaction by efficiently managing reservations and bookings.
- Conducted in-depth research to identify and evaluate potential buyers
Internship
Daywind Records
01.2023 - 05.2023
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Hostess
The Ainsworth
05.2022 - 10.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest inquiries or issues promptly and professionally.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Dealt with all event logistics such as seating arrangements and guest over flow.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Personal Shopper
Harris Teeter
05.2021 - 08.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Salesperson
Rack Room
03.2020 - 09.2020
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Hostess & Cashier
Makotos Japanese Steak House
05.2018 - 12.2021
- Greeted customers entering store and responded promptly to customer needs
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
Bachelors - Communications, Creative Writing
Belmont University
Nashville, TN05.2024
Skills
- Content Writing
- Content Planning
- Organization
- Marketing Strategy
- Problem Solving
- Detail Oriented
- Customer Service
- Excel Spreadsheets
- Computer Skills
- Time Management
- Fast Learner
- Multitasking Abilities
Timeline
Assistant
Beckie Simmons Agency
05.2024 - 08.2024
Internship
Daywind Records
01.2023 - 05.2023
Hostess
The Ainsworth
05.2022 - 10.2022
Personal Shopper
Harris Teeter
05.2021 - 08.2021
Salesperson
Rack Room
03.2020 - 09.2020
Hostess & Cashier
Makotos Japanese Steak House
05.2018 - 12.2021
Bachelors - Communications, Creative Writing
Belmont University