Lauren Tokoly Boyle
Omnicare, A CVS Health
Chesterton,IN
17
years of professional experience
Patient service-oriented pharmacist with Doctorate of Pharmacy and over 17 years retail and LTC experience. Dedicated to providing the highest level of patient care in an accurate and efficient manner. Excellent interpersonal skills and ability to maintain positive relationships with patients, colleagues, and other healthcare professionals.
Work History
Pharmacist-in-Charge
5 Years 1 Month- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
- Prepared medication and IV orders for Long Term Care facilities
Pharmacy Manager
2 Years 4 Months- Collaborated with store manager to maintain daily operations.
- Evaluated employee performance on a yearly basis and conveyed constructive feedback to improve skills.
- Analyzed pharmacy metrics and implemented action plans to achieve chain goals/targets
- Supported inventory specialist in managing vendor and warehouse returns.
- Improved store reputation by successfully addressing Brand Negative and Service Challenge issues within 6 months.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Provided patients and patrons with information on various immunizations including Influenza, Tdap, Shingrix and Pneumonia vaccines.
- Trained pharmacy interns and newly hired pharmacy technicians.
COVID-19 Vaccine Depot Leader
4 Months- Assisted technicians in 4 districts become immunization certified
- Built depot teams consisting of pharmacists, technicians, front store associates and nurses to administer the COVID-19 vaccine in LTC facilities
- Currently overseeing the scheduling and completion of 75+ COVID-19 clinics in Indiana
- Thorough understanding of the policies and procedures of administering and storing the COVID-19 vaccine in Indiana
- Ability to meet quick turnaround deadlines and educate my teams quickly and effectively about procedural changes
- Partnered with colleagues from other states, administrators from long term care facilities, and Omnicare to ensure successful clinics
- Critical thinking skills and innovation used on a daily basis to ensure favorable outcomes
Staff Pharmacist
1 Year 8 Months- Interpreted prescriptions from healthcare providers to properly dispense medications in an efficient and accurate manner
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Provided patient counseling on first fill prescriptions as well as counsel patients on possible drug interactions/side effects
- Directly supervised Pharmacy Technicians, interns and support staff while on duty.
- Vaccinated patients to provide immunity against influenza and shingles and helped make the flu shot goal at my store
- Genuinely listened to and answered customer questions and helped locate desired items in the pharmacy.
Pharmacy Manager
1 Year 7 Months- Provided medication therapy management using Mirixa.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations
- Effectively prioritized tasks and organized workflow to maximize efficiency.
- Coordinated the pharmacy staff schedule, provided continual feedback and annual performance evaluations.
- Checked prescriptions for appropriate dosage, drug interactions, and contraindications
- Consistently provided exceptional patient-oriented and comprehensive pharmacy services.
- Assisted with drug inventory, purchasing, and returns in a cost effective matter.
- Reviewed immunization records and made appropriate recommendations
Floater Pharmacist
1 Year 10 Months- Properly filled and dispensed an average of 150-250 prescriptions per day.
- Provided timely care and helped manage and grow a new hospice account
- Performed all necessary functions, including prescription processing, production, verification, and counseling
- Gained extensive knowledge of 340B pricing and contracts
- Trained newly hired pharmacists and technicians
Floater Pharmacist
4 Years 9 Months- Counseled patients on both prescription and OTC medications
- Provided immunizations in a timely manner
- Received and accurately processed and verified prescriptions
- Checked in weekly narcotic orders and maintained a perpetual inventory
- Effectively resolved insurance rejections and other billing issues.
Education
Doctorate of Pharmacy
Bachelor of Arts - Biology
Skills
HIPAA trained
Immunization Certified
In-depth pharmacy law knowledge
Medicare/Medicaid expert
Extensive knowledge of retail and LTC pharmacy policies and procedures
First-rate accuracy (100%)
Conflict resolution and problem solving skills
Inventory management
Exceptional patient care and interactions
Timeline
Pharmacist-in-Charge
Omnicare, A CVS Health
09.2021 - CurrentRead More
COVID-19 Vaccine Depot Leader
CVS Pharmacy
12.2020 - 04.2021Read More
Pharmacy Manager
CVS Pharmacy
05.2019 - 09.2021Read More
Staff Pharmacist
CVS Pharmacy
09.2017 - 05.2019Read More
Pharmacy Manager
Fagen Pharmacy
02.2016 - 09.2017Read More
Floater Pharmacist
Fagen Pharmacy
04.2014 - 02.2016Read More
Floater Pharmacist
CVS Pharmacy
07.2009 - 04.2014Read More
DePauw University
Bachelor of Arts from Biology
Read More
Purdue University
Doctorate of Pharmacy
Read More