Lauren Trotter
APO,AE
Summary
Compassionate and highly organized prior healthcare professional with a deep technical understanding of radiology procedures and patient flow. Transitioning from being a current Educator to a Radiology Scheduler position. Proven ability to manage complex calendars, verify medical necessity, and communicate preparation instructions to diverse patient populations in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Substitute Teacher
Feltwell Elementary School
RAF Feltwell, UK
02.2025 - Current
- Delivered engaging lessons in various subjects, adapting to diverse student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive and respectful learning environment.
- Collaborated with full-time teachers to align lesson plans and ensure continuity of instruction.
- Facilitated engaging learning activities to enhance children's social and cognitive development.
- Assisted in creating a nurturing classroom environment that promoted safety and well-being.
- Supported children's individual needs through tailored instruction and positive reinforcement.
- Collaborated with lead teachers to ensure effective classroom management strategies were in place.
- Adapted teaching methods to accommodate diverse learning styles within the classroom setting.
- Assisted lead teacher in the development of age-appropriate lesson plans that addressed diverse learning styles and abilities.
- Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
- Established strong rapport with students, creating an inclusive atmosphere where all children felt valued and heard.
- Supervised lunchroom and recess activities.
- Managed front desk operations, ensuring efficient visitor check-in
- Answered multi-line phone system, directing calls to appropriate departments promptly.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
Diagnostic Imaging Technologist
USAF
Dayton, OH And Balad Air Base, Iraq
10.2004 - 07.2007
- During deployment to Balad Air Base, Iraq in 2006, performed rapid diagnostic imaging for complex combat injuries, including blast traumas, gunshot wounds, and multi-system fractures
- Served as a primary member of the trauma team, responding immediately to "trauma calls" for incoming medical evacuations via Black Hawk and Medevac helicopters
- Managed patient records and digital image routing via PACS/DICOM systems, ensuring 100% accuracy in patient identification and file integrity during mass-casualty events
- Operated 16-slice multidetector CT scanners and portable X-ray systems in a high-tempo environment, reducing scan times from 90 minutes to approximately 10 minutes for critical diagnosis
- Operated advanced imaging equipment to produce high-quality diagnostic images.
- Collaborated with medical staff to ensure optimal patient care and accurate imaging results.
- Maintained strict adherence to safety protocols and infection control standards during procedures.
- Assisted in training new personnel on imaging techniques and equipment usage.
- Reviewed and analyzed images for clarity, ensuring compliance with diagnostic standards.
- Optimized image quality through careful selection of technical factors such as exposure time and contrast agents administration.
- Promoted a positive work culture by demonstrating professionalism, empathy, and respect towards colleagues and patients alike.
- Expanded department capabilities by cross-training in multiple modalities such as MRI or CT scans.
- Enhanced patient comfort by employing effective communication and positioning techniques during imaging procedures.
- Implemented radiation safety measures, protecting patients and staff from unnecessary exposure while adhering to ALARA principles.
- Mentored junior technologists, fostering teamwork and sharing knowledge for overall department growth.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Assisted radiologist in performing special imaging procedures.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Trained and supervised new radiologic technologists and technicians.
- Prepared and mixed contrast agents for enhanced imaging.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Verified patient insurance information, reducing billing discrepancies and improving claims processing accuracy.
- Assisted in coordinating imaging appointments, optimizing resource allocation and staff utilization.
- Utilized electronic health record (EHR) systems to manage and update patient information effectively.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
Education
Temple University
Philadelphia, PADiagnostic Imaging Technologist - Radiologic Technology
Community College of The Air Force
Sheppard AFB, TX10.2004
Skills
- Experience moving patients with complex medical hardware
- Ability to remain calm and helpful when patients are in distress
- Classroom management
- Student engagement
- Smartboard technology
- Teamwork and collaboration
- Direct patient care
- Patient safety
- HIPAA
- Medical terminology
- Appointment scheduling
- Quality control
- Staff training
- Records management
Timeline
Substitute Teacher
Feltwell Elementary School
02.2025 - Current
Diagnostic Imaging Technologist
USAF
10.2004 - 07.2007
Temple University
Diagnostic Imaging Technologist - Radiologic Technology
Community College of The Air Force