Knowledgeable Case Manager experienced in coordinating care for individuals affected by mental health, substance use, and disabilities. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
4
4
years of professional experience
Work History
Support and Service Coordinator
Developmental Disabilities Information Services
11.2023 - Current
Maintained accurate records and full compliance with Medicaid regulations and CLTS Waiver guidelines.
Assist in identifying appropriate services by utilizing waiver funded, insurance based options, and informal community supports needed by eligible persons and their families.
Worked closely with over 40 client families to identify goals and care needs for each child and developed individualized service plans.
Recovery Support Coordinator / Social Worker
Sirona Recovery
02.2023 - 11.2023
Assisted clients with establish their own path to recovery, address barriers, and meet their individualized goals.
Provided support and coordination services to address client needs related to mental health and substance use.
Worked a caseload of 30 clients in various treatment facilities and group homes and used motivational interviewing to build rapport.
Case Manager / Social Worker
Wisconsin Community Services
06.2022 - 02.2023
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Monitored clients' progress and tracked client services to provide crisis interventions for over 100 clients.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Registered Behavioral Technician
MKE Behavioral LLC.
01.2021 - 06.2022
Used ReThink software to document patient information, progress notes, and behaviors.
Delivered one-on-one, group therapy, and ABA counseling services..
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Direct Care Supervisor 1 at Developmental Disabilities Services (DDSO) MetroDirect Care Supervisor 1 at Developmental Disabilities Services (DDSO) Metro