Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Business Owner
Lauren's Pawsome Pet Sitting LLC
06.2023 - Current
Communicated professionally with pet owners via phone, email, and text.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Gave animals proper attention to promote secure environment in owner's absence.
Gave medication to pets following guidelines from owners.
Prepared food and water following instructions from pet owners.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Store Associate
Lamers Dairy LLC
10.2022 - 10.2024
Answered questions about store policies and addressed customer concerns.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Maintained tidy and organized store to comply with cleanliness standards.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Trained new team members by relaying information on company procedures and safety requirements.
Contributed to team success by completing jobs quickly and accurately.
Deli Clerk
Festival Foods
04.2019 - 11.2023
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Greeted customers at counter to fulfill requests and answer questions.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Associate of Science - Criminal Justice
Fox Valley Technical College
Appleton, WI
01-2027
High School Diploma -
Kimberly High School
Kimberly, WI
06-2022
Skills
Driven and determined
Customer service
Issue resolution
Collaboration and teamwork
Organization
Team building
Dependable and responsible
Conflict resolution
Computer skills
Communication skills
Timeline
Business Owner
Lauren's Pawsome Pet Sitting LLC
06.2023 - Current
Store Associate
Lamers Dairy LLC
10.2022 - 10.2024
Deli Clerk
Festival Foods
04.2019 - 11.2023
Associate of Science - Criminal Justice
Fox Valley Technical College
High School Diploma -
Kimberly High School
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