Lauren Veillon
Sulphur,LA
Summary
Dedicated and adaptable professional committed to delivering top-notch performance in every task. Known for quick learning and seamless adjustment to new challenges.
Overview
9
9
years of professional experience
Work History
Administrator
Superior Supply and Steel
Sulphur, LA
08.2024 - Current
- Received in purchase orders, sales orders, and requisitions daily
- Scanned in documentation into our logistics and filing system where needed
- Created mtrs to go along with paperwork and printed out stickers for material for yard
- Heat tags were created for stock items
- Compared shipping orders and invoices against contents received to verify accuracy.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained digital and physical files for projects, business records and customer accounts.
Title Clerk
Express OMV
Lake Charles, LA
03.2023 - 08.2024
- Handled ACH and check payments.
- Prepared tax and title documents to submit legal transfer work.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Calculated and remitted state sales tax, service, and other charges.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Reduced data entry errors by implementing a rigorous quality control process for all documentation submissions.
- Utilized various online databases to verify ownership information.
- Performed daily morning reports from following day
- Received, delivered, and filled supply orders for various dealerships
- Cleaned the building twice a week outside of regular business hours
- Did regular daily runs for the company everyday when scheduled for dealerships, the bank, and whatever else may be needed including car maintenance
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Lead Cashier
Chicken Salad Chick
Lake Charles, LA
10.2022 - 03.2023
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Responded promptly to requests from customers as well as upper management.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for all positions and provided backup at key times.
Office Manager
Affordable Garage Doors
Lake Charles, LA
04.2022 - 10.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Lead Cleaning Tech and Office Administrator
Benchmark Maids
Lake Charles, LA
06.2020 - 04.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Demonstrated attention to detail through meticulous jobs.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly
- Used a mobile app to help set schedules for employees and prepare them with detailed descriptions of the homes/businesses they were to clean
Room Service Attendant
Coushatta Casino Resort
Kinder, LA
08.2016 - 06.2020
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Managed accurate billing for all delivered items.
Education
McNeese State University
Lake Charles, LALicensed Massage Therapist - Massage Therapy
Louisiana Institute of Massage Therapy
Lake Charles, LA2018
High School Diploma -
Basile High School
Basile, LA2014
Skills
- Accuracy and Precision
- Record keeping
- File management
- Document Review
- Data Entry
- Verification
Timeline
Administrator
Superior Supply and Steel
08.2024 - Current
Title Clerk
Express OMV
03.2023 - 08.2024
Lead Cashier
Chicken Salad Chick
10.2022 - 03.2023
Office Manager
Affordable Garage Doors
04.2022 - 10.2022
Lead Cleaning Tech and Office Administrator
Benchmark Maids
06.2020 - 04.2022
Room Service Attendant
Coushatta Casino Resort
08.2016 - 06.2020
Licensed Massage Therapist - Massage Therapy
Louisiana Institute of Massage Therapy
High School Diploma -
Basile High School
McNeese State University