Lauren Veith
Miami
Summary
Dynamic leader with extensive experience in healthcare operations and strategic revenue growth. Skilled in problem-solving, critical thinking, and fostering collaboration to enhance service delivery. Committed to optimizing client satisfaction and operational efficiency through innovative strategies.
Overview
17
17
years of professional experience
Work History
Emergency Medical Staffing
Shan Group LLC
North Miami Beach, FL
01.2021 - 06.2026
- Successfully deployed 500+ nurses and medical personnel to administer Covid-19 vaccines throughout the state of Florida
- Successfully deployed medical personnel under FDEM (Florida Department of Emergency Management) to multiple shelters and sites during Hurricane Ian
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained all the billing and payroll for each site and project
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Chief Revenue Officer
Accessible Home Health Care of Aventura
North Miami Beach, FL
05.2020 - 06.2026
- Developed and implemented revenue growth strategies to enhance market presence and profitability.
- Led cross-functional teams to optimize operational efficiency and improve client satisfaction.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Established key performance indicators to monitor revenue streams and evaluate team performance.
- Mentored and trained sales staff, fostering a culture of continuous improvement and accountability.
- Streamlined processes for billing and collections, enhancing cash flow management across the organization.
Practice Manager
HCA
Aventura, FL
03.2009 - 05.2020
- Streamlined operational workflows to enhance patient care and service delivery efficiency.
- Implemented staff training programs, fostering professional development and increasing team performance.
- Analyzed financial reports, identifying cost-saving opportunities while improving budget compliance.
- Developed strategic plans to optimize clinic operations, resulting in enhanced patient satisfaction ratings.
- Established performance metrics to monitor staff productivity, ensuring high standards of care within practice operations.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Implemented disaster recovery plan, ensuring continuity of care during unforeseen events.
- Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Bachelor of Science - History
Chowan University
Murfreesboro, NC05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Critical thinking
- Computer skills
- Calm under pressure
Languages
English
Native or Bilingual
Timeline
Emergency Medical Staffing
Shan Group LLC
01.2021 - 06.2026
Chief Revenue Officer
Accessible Home Health Care of Aventura
05.2020 - 06.2026
Practice Manager
HCA
03.2009 - 05.2020
Bachelor of Science - History
Chowan University