Summary
Overview
Work History
Education
Skills
Locations
Additionalrestaurantexperience
Timeline
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Lauren Viola

Portland

Summary

Tenacious, dedicated, capable individual with extensive experience in communication, customer service, administration, hospitality, education, sales and management. Talents in articulation, writing, social media and photography. Dynamic professional with a natural ability to adjust to an ever-changing environment, fast paced and driven. Honest, ambitious and capable of exceeding set expectations, while welcoming a new challenge.

Overview

14
14
years of professional experience

Work History

Photographer

Lauren Michelle Photography
12.2012 - Current
  • Professional photographer specializing in portraits, weddings, special events, sports and family

Teacher

Portland Public Schools
12.2019 - 06.2023
  • Ensure all children receive a quality education with access to all of the tools necessary for optimal success
  • Create lesson plans to achieve grade level standards
  • Attend training and meetings to further one's ability and knowledge as an educator
  • Create a safe, unbiased environment so that all children feel safe and welcomed
  • Tier lessons so that all children can learn with confidence
  • Communicate effectively with staff, community and families

Personal Assistant

Sturdivant's Wharf
08.2010 - 09.2019
  • Management of all personal and business transactions for the owner of multiple companies
  • Coordination of supplies, equipment, licenses, insurance, employees and safety regulations
  • Researching new possibilities in farming and fish processing /marketing
  • Handling of all financial aspects of the business including, but not limited to multiple account transactions, banking & payroll

Sales Account Manager

Current Publishing
01.2016 - 02.2017
  • Maintain existing accounts, while establishing new accounts throughout my territory
  • Nurture strong client relationships by implementing a creative sales approach; keeping individual customer needs, client goals and personal value in mind always

Education

Communication - News Media

Southern Maine Community College
South Portland, ME
12.2015

MA - Education

Widener University
Chester, PA
06.2000

BA - Psychology

Coastal Carolina University
Conway, SC
05.1995

Skills

  • Microsoft Office Suite
  • Adobe Creative Cloud
  • Social Media (Linkedin, Twitter, Instagram, WordPress, Facebook, Etc)
  • Adobe creative suite
  • Client communication
  • Photojournalism
  • Adobe illustrator
  • Customer relations
  • Problem resolution
  • Relationship building
  • Complaint handling
  • Complaint resolution
  • Payment processing
  • Scheduling
  • Paperwork processing
  • Appointment scheduling
  • Documentation
  • Administrative support
  • Staff training
  • De-escalation techniques
  • Clerical support
  • Filing
  • Product sales
  • Assertiveness
  • Research
  • Creative thinking capacity
  • Strong problem solver
  • Dedicated team player
  • Errands
  • Professional and mature
  • Complex Problem-solving
  • Resourceful
  • Discretion and confidentiality

Locations

  • Portland, ME
  • Westbrook, ME
  • Sanford, ME
  • South Portland, ME
  • Chester, PA
  • Conway, SC

Additionalrestaurantexperience

  • The Village, Portland, ME
  • Sianos, Portland, ME
  • Snow Squall, South Portland, ME
  • Samuels, Portland, ME
  • Griffen Club, South Portland, ME
  • Bridgeway, South Portland, ME
  • Catering, Portland, ME

Timeline

Teacher

Portland Public Schools
12.2019 - 06.2023

Sales Account Manager

Current Publishing
01.2016 - 02.2017

Photographer

Lauren Michelle Photography
12.2012 - Current

Personal Assistant

Sturdivant's Wharf
08.2010 - 09.2019

MA - Education

Widener University

BA - Psychology

Coastal Carolina University

Communication - News Media

Southern Maine Community College

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Lauren Viola