Lauren Washington
ALEXANDRIA,VA
Summary
Customer-focused professional pursuing Virginia real estate salesperson license with extensive experience in customer service, security operations, retail, and information technology. Proven ability to coordinate daily operations, maintain accurate documentation, and resolve customer concerns in fast-paced environments. Committed to enhancing single-family property management through exceptional resident experiences and efficient move-in/move-out coordination.
Overview
5
5
years of professional experience
Work History
Security Officer
Deluca Associates, Inc.
01.2023 - 01.2024
- Supported daily operations in a fast-paced environment while providing exceptional customer service.
- Served as a primary point of contact by answering questions, resolving concerns, and ensuring a positive customer experience.
- Maintained accurate reports, documentation, and records with a high level of attention to detail.
- Coordinated with management and team members to support efficient daily operations.
- Managed multiple priorities while maintaining professionalism and organization.
Information Technology Extern
Precision Wellness
01.2023 - 01.2024
- Assisted with administrative support, documentation, and daily business operations.
- Maintained detailed electronic records to ensure accuracy and compliance.
- Used Microsoft Office, Oracle, Excel, and cloud technologies to support operational efficiency.
- Collaborated across departments while managing competing priorities.
Security Officer
APS Security
01.2022 - 01.2022
- Delivered exceptional customer service while supporting facility operations.
Customer Service Associate / Cashier
Walmart
01.2019 - 01.2020
- Provided outstanding customer service in a high-volume retail environment.
- Processed transactions accurately and maintained organized records.
- Resolved customer concerns while balancing multiple responsibilities.
Education
Associate Degree - Information Technology
Career Technical Institute
Washington, DCVirginia Real Estate Salesperson Program - undefined
The CE Shop
01.2026
Skills
- Microsoft Office
- Excel
- Word
- Outlook
- Oracle
- AWS Cloud Fundamentals
- Windows Administration
- HTML
- XML
- Python
- Data Entry
- Technical Support
Core Qualifications
- Customer Service Excellence
- Resident Relations
- Move-In & Move-Out Coordination
- Property Evaluations
- Make-Ready Project Coordination
- Administrative Support
- Project Coordination
- Vendor & Contractor Communication
- Documentation & Recordkeeping
- Property Inspections
- Microsoft Office
- Data Entry & Reporting
- Organization
- Time Management
- Problem Solving
- Team Collaboration
- Information Technology Support
Additional Qualifications
- Currently pursuing a Virginia Real Estate Salesperson License.
- Passionate about single-family property management with a strong interest in move-in and move-out coordination, property evaluations, make-ready projects, resident satisfaction, vendor communication, and project coordination.
- Customer-focused with excellent written and verbal communication skills.
- Available for field work throughout Northern Virginia with a valid driver's license and reliable transportation.
Timeline
Security Officer
Deluca Associates, Inc.
01.2023 - 01.2024
Information Technology Extern
Precision Wellness
01.2023 - 01.2024
Security Officer
APS Security
01.2022 - 01.2022
Customer Service Associate / Cashier
Walmart
01.2019 - 01.2020
Virginia Real Estate Salesperson Program - undefined
The CE Shop
Associate Degree - Information Technology
Career Technical Institute