Lauren Watson
Chattanooga,TN
Summary
Versatile and dynamic professional with an adept background in customer service and computer technology roles requiring strong communication and leadership, significantly enhancing team efficiency and customer satisfaction. Proven track record in relationship building and deploying individualized instruction strategies, showcasing a commitment to excellence, and operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Chattanooga, USA
11.2024 - Current
- Customer service-oriented pharmacy technician with a proven ability to efficiently process prescriptions, manage inventory, and provide clear medication information to patients, ensuring a positive pharmacy experience.
Teacher's Assistant
University of Tennessee at Chattanooga
Chattanooga, TN
08.2024 - Current
- Acted as a liaison between students and faculty, facilitating communication and understanding.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Collaborated with colleagues to develop instructional plans that met individual student needs.
Recreation Assistant
University of Tennessee at Chattanooga
Chattanooga, USA
08.2024 - Current
- Provided support to gym members, ensuring a clean and safe environment
- Assisted with equipment maintenance, enforced gym rules, and offered basic fitness guidance
- Promoted a positive and welcoming atmosphere for all patrons
Certified Trainer
Chick-fil-A
Chattanooga, USA
10.2022 - 05.2024
- Delivered training programs to new and existing Chick-fil-A team members, focusing on customer service, food preparation, and operational efficiency
- Utilized various training methods to ensure effective knowledge transfer and skill development
Customer Service Team Member
Chick-fil-A
Columbia, USA
11.2020 - 07.2022
- Provided exceptional customer service in a high-volume fast-food environment
- Efficiently processed orders, handled cash transactions, and resolved customer inquiries with a positive and professional demeanor
- Contributed to a team-oriented atmosphere focused on speed and customer satisfaction
Education
Bachelor of Science - Psychology
University of Tennessee At Chattanooga
true05-2025
High School Diploma -
Columbia Central High School
Columbia, TN05.2022
Skills
- Excellent customer service skills
- Team leadership
- Strong communication skills
- Relationship building
- Individualized instruction strategies
- Computer technology
Certification
- Certified Clinical Medical Assistant, 12/07/23, 126 contact hours via externship
- Basic Life Support Certification, 11/30/23
Volunteer Experience
Maury Regional Hospital, 05/2022 - 08/2022: Volunteered in the CCU, helping floor staff with stocking and organization of carts and cabinets.
Awards
University of Tennessee at Chattanooga Dean's List, 08/2022 - Current.
References
References available upon request.
Timeline
Pharmacy Technician
Walgreens
11.2024 - Current
Teacher's Assistant
University of Tennessee at Chattanooga
08.2024 - Current
Recreation Assistant
University of Tennessee at Chattanooga
08.2024 - Current
Certified Trainer
Chick-fil-A
10.2022 - 05.2024
Customer Service Team Member
Chick-fil-A
11.2020 - 07.2022
Bachelor of Science - Psychology
University of Tennessee At Chattanooga
High School Diploma -
Columbia Central High School
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