Lauren Wenger
Valley Head,AL
Summary
Customer service supervisor with experience training associates and resolving conflicts. Effective communicator through in person, telephone, and online interactions with customers. Experience working with kids in a childcare setting. Teaching two's, three's, and Preschool age. Experience working with children in a Sunday school setting. 1 year Nanny experience ages newborn, 4, and 6
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail sales associate/Cook
Uncle Lar's Outpost
Trenton, GA
12.2025 - Current
- Assisted customers in selecting products, providing tailored recommendations to enhance shopping experience.
- Greeted customers and offered assistance in locating items, contributing to increased customer satisfaction and repeat business.
- Processed transactions accurately using point-of-sale systems.
- Organized displays to improve product visibility and attract customer interest.
- Collaborated with team members to ensure efficient store operations.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Monitored cooking temperatures to ensure food safety compliance.
- Operated kitchen equipment safely and efficiently to maintain workflow.
- Followed established procedures and requirements for safe food handling, storage and service.
Pre-K 3 Teacher
Sweet Peas Learning Center
Trenton, Georgia
11.2024 - 07.2025
- Designed lesson plans that engaged children and met early childhood education standards.
- Created a nurturing environment that supported children's social and emotional growth.
- Facilitated classroom activities that promoted creative expression and critical thinking skills.
Infant Teacher and Pre-K 4 Teacher
Mountain View Christian Academy
Bryant, AL
08.2022 - 05.2024
- Developed engaging lesson plans for infants promoting cognitive and physical growth.
- Created a nurturing environment fostering emotional and social development in children.
- Planned and implemented developmentally appropriate activities to engage Pre-K students in learning.
- Implemented hands-on, play-based strategies for experiential learning.
- Instructed students in basic literacy, math, science, social studies, health, art, music, physical education, and other related areas.
- Collaborated with parents to discuss child progress and address developmental concerns.
- Established and enforced behavior rules and procedures to maintain a structured classroom environment.
- Maintained a clean, organized classroom space compliant with health and safety standards.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Read engaging stories to children and conducted painting and drawing activities to foster creativity.
Nanny/Babysitter
Lee Household
06.2021 - 05.2022
- Cared for three children daily, cooked breakfast, snacks, and lunch, and conducted daily Bible study.
Preschool Teacher & 3 year old teacher
Kids Rock
Chattanooga, TN
08.2020 - 06.2021
- Developed and implemented engaging lesson plans to foster early childhood learning
- Instructed children in foundational concepts of colors, numbers, and letters through interactive activities
- Organized table toys and learning centers to facilitate play-based learning.
- Facilitated artwork and sensory play activities to enhance children's creativity and exploration.
- Facilitated enjoyable activities that engaged students in learning and play.
- Cleaned classroom to maintain a tidy and organized learning environment.
- Sanitized bathroom facilities to promote hygiene and comfort for students.
- Served nutritious meals including breakfast, lunch, and snacks to support student health.
Two Year Old Teacher
Childcare Network
Chattanooga, TN
01.2019 - 08.2020
- Taught two year olds colors, ABCs, and reading to support early literacy and cognitive development
- Implemented our teaching curriculum to ensure structured learning and developmental progress
- Facilitated artwork and sensory play activities to enhance children's creativity and exploration
- Served breakfast, lunch, and snacks to ensure children received balanced nutrition and engaged in social meal experiences
- Organized table toys and learning centers to encourage interactive play among children
- Facilitated enjoyable activities to engage students
- Maintained regular communication with parents to foster collaborative relationships and keep them informed of their child's progress
- Cleaned classroom to maintain a tidy learning environment
- Cleaned bathroom facilities to promote hygiene and safety
Cashier/ Food Prep
Southside Saloon & Bistro
Chattanooga, TN
09.2018 - 01.2019
- Took orders, prepared food, and served dishes accurately to meet customer expectations.
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Accurately completed cash register transactions.
- Engaged daily with customers, enhancing their experience through effective communication.
- Assisted several customers simultaneously during peak hours to ensure efficient service.
- Coordinated with restaurant staff to maintain smooth operations and ensure customer satisfaction.
- Maintained cleanliness of shelves, tables, and counters in dining area.
- Created cleaning rotation schedule to keep kitchen and dining areas healthy.
Customer Service/ Sales Associate/ Cashier
Camping World of Chattanooga
Chattanooga, TN
04.2014 - 06.2018
- Educated customers on product options, enhancing overall shopping experience.
- Ensure high levels of customer satisfaction by delivering excellent sales and service.
- Served multiple customers simultaneously in a stressful environment.
- Championed promotional items, contributing to achievement of sales goals.
- Answered customer queries related to products, services or their specific accounts.
- Assessed customer needs based on words and tone of voice to determine the best action to take for customer retention.
- Welcome customers to the store and answer their questions.
- Greeted customers daily upon arrival at store entrance.
- Process point of sale purchases and handle returns of merchandise.
- Encouraged customers to register for store rewards cards and promotions.
- Engaged with store guests to provide a welcoming environment.
- Directed inbound calls to appropriate departments or management.
- Kept lines moving smoothly so that no more than 3 people were in line.
- Managed customer flow to ensure efficient service and minimize wait times.
Education
High school diploma -
Ridgeland High School
Rossville, GASkills
- Sales Techniques
- Customer Service
- Retail Environment
- Product Knowledge
- Customer Interaction
- Client Engagement
- Sales Training
- Lead Generation
- Inventory Management
- Problem-solving
- Multi-tasking skills
- Organizational skills
- Team Collaboration
- Communication skills
- People skills
- Classroom Management
- Lead Generation
Certification
- TECTA, Present
- CPR, 01/19 to 01/22
Timeline
Retail sales associate/Cook
Uncle Lar's Outpost
12.2025 - Current
Pre-K 3 Teacher
Sweet Peas Learning Center
11.2024 - 07.2025
Infant Teacher and Pre-K 4 Teacher
Mountain View Christian Academy
08.2022 - 05.2024
Nanny/Babysitter
Lee Household
06.2021 - 05.2022
Preschool Teacher & 3 year old teacher
Kids Rock
08.2020 - 06.2021
Two Year Old Teacher
Childcare Network
01.2019 - 08.2020
Cashier/ Food Prep
Southside Saloon & Bistro
09.2018 - 01.2019
Customer Service/ Sales Associate/ Cashier
Camping World of Chattanooga
04.2014 - 06.2018
High school diploma -
Ridgeland High School