Lauren Werschky
Pristine Cleaning Company, LLC
Rockford,MI
1
Language
3
years of professional experience
Dynamic and motivated professional with a proven track record in fast-paced environments. Demonstrated strong customer service and organizational skills at Jody's Restaurant for 11 months, enhancing customer satisfaction. Experience at Pristine Cleaning Company, LLC, weekly cleaning over 10 houses, further solidified reputation for efficiency and professionalism. Known for building positive relationships with customers and fostering a collaborative work environment. Committed to maintaining clean, organized spaces and delivering outstanding service, with a strong work ethic and the ability to adapt and learn quickly.
Work History
Seasonal Residential Cleaner
1 Year 5 Months- Worked independently to maintain high standards of cleanliness and organization
- Demonstrated expertise in dusting, vacuuming, and mopping floors, and scrubbing bathrooms and kitchens.
- Proficient in cleaning windows, mirrors, furniture and other surfaces
- Organized work assignments effectively to ensure timely completion of all cleaning tasks
- Sanitized tables and countertops with cleaning solutions
- Disinfected and deep-cleaned upholstered furniture and carpets
- Provided assistance with organizing closets, cabinets, drawers, and shelves
- Exhibited exceptional time management abilities to complete tasks within given deadlines
Member Service Team Member
11 Months- Delivered outstanding customer service by assisting members and guests with reservations, program registration, account inquiries, and general concerns.
- Welcomed and checked in all members and guests at the Service Desk, ensuring completion of required forms and waivers.
- Resolved member and guest issues efficiently and courteously, maintaining a positive and professional environment.
- Accurately processed transactions using CSI Software, including point-of-sale operations for memberships, classes, and merchandise.
- Maintained accountability for cash drawer contents and performed end-of-shift reconciliation procedures.
- Focused on personalizing member experiences, enthusiastic engagement, and fostering a welcoming, inclusive atmosphere.
Crew Member
1 Year 4 Months- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as taking orders, accepting payments, and counting change back to customers
- Demonstrated excellent communication skills when dealing with customer inquiries, complaints, or specific desires
- Managed the dining room area, ensuring all tables were clean, dishes were cleared, floors were clean, and products were restocked
- Trained other employees on how to effectively take orders and manage the dining room
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Prepared food items following established recipes and safety guidelines
- Collaborated with team members to ensure smooth operations during peak hours
- Recorded orders over a head-set and performed cash register duties through a drive-thru window
- Packaged and labeled to-go and delivery orders for pickup
- Restocked inventory and ensured food supplies were organized and available
- Performed cleaning duties such as sweeping, wiping down equipment, cleaning surfaces, and washing dishes, to keep equipment, and facilities sanitary
- Completed store opening and closing procedures for position, ensuring all jobs were complete before clocking out
Education
High School Diploma
Skills
Customer Service
Teamwork and Collaboration
Cleaning and Organization
Integrity and Honesty
Positive Company Representation
Sanitation practices
Strong work ethic
Efficiency
Attention to Detail
Dependable and Cooperative
Professionalism
Accomplishments
Rockford Varsity Rugby Athlete
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Residential Cleaner
Pristine Cleaning Company, LLC
05.2025 - CurrentRead More
Member Service Team Member
MVP Sports Club
11.2024 - 10.2025Read More
Crew Member
Jody's Restraunt
08.2023 - 12.2024Read More
Rockford Public Highschool
High School Diploma
Read More