Lauren Wheeler
Waco,TX
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced
environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
13
13
years of professional experience
Work History
Office Billing Manager
Waco Neonatal Group, P.A.
Waco, TX
05.2012 - Current
- Make daily deposits and apply payments to open accounts
- Create new patient files and coordinate billing information with insurance agencies
- Manage daily billings to insurance agencies and Medicaid
- Communicate with patients regarding account status and payment plans
- Monitor open and delinquent accounts and forward necessary files to collection
- Implement new technology for billing protocol
- Assist with payroll and electronic federal tax deposit
- Analyzed financial data related to accounts receivable
- Researched customer inquiries regarding account status or billing discrepancies.
Teller: Full Time
Citibank
Bryan, TX
03.2011 - 05.2012
- Serves customers by facilitating withdrawals, deposits, payments, and checking transactions
- Responsible for opening and closing the branch
- Meet all criteria for upholding values and goals set by management
- Certified Public Notary.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
Tax Preparer: Part Time
H&R Block
Bryan, TX
01.2012 - 05.2012
- Interview new clients to gather relevant tax information
- Prepared and reviewed tax returns for individuals
- Educate and brief client on forms filed.
- Assisted customers with any questions they had about their taxes or filing status.
Education
MBA -
University of Texas At Tyler
Tyler, TX12-2016
Bachelor of Business Administration in Finance -
Texas A&M University
12.2010
Skills
- Medisoft
- Computer Skills
- Software for Medical Patient Accounting
- Expense Reporting
- Data Entry
- Office Management
- Advanced MS Office Suite Knowledge
- Administrative Operations
- Time Management
Extracurricular Activities
March of Dimes, 05/2012, Present, Volunteer Alpha Chi Omaga, Fall 2007, 12/2010, Active Lifetime Member in Sorority Daughters of American Revolution, Fall 2007, Present, Member
Hobbies and Interests
- Traveling
- Cooking
- Wakeboarding
- Outdoor Activities
- Crafts
Timeline
Office Billing Manager
Waco Neonatal Group, P.A.
05.2012 - Current
Tax Preparer: Part Time
H&R Block
01.2012 - 05.2012
Teller: Full Time
Citibank
03.2011 - 05.2012
MBA -
University of Texas At Tyler
Bachelor of Business Administration in Finance -
Texas A&M University